Job Title: Director of ORAT Services
FLSA Status: Exempt. Full-Time
Salary: $125,000 - $150,000 Annually (Depending on Qualifications)
Location: Remote with Travel up to 50%
Position Description Summary:
Jacobsen|Daniels is seeking a dedicated Operational Readiness Activation and Transition (ORAT) project manager with at least 10 years of relevant experience in logistics, planning, development, coordination, and scheduling of operational readiness activities associated with major capital programs and specifically large airport terminal developments.
The role requires managing the operational planning and readiness requirements for all facilities-related functions across all airport stakeholders and identification of the requirements for building operation and maintenance, inventory, procurement, deployment, and occupancy. The Director will oversee the transition of ownership of facilities to relevant stakeholders and ensure that operational requirements are documented. The roll requires the individual to work closely with Airport Operations departments, Airport Tenant Teams, Project Stakeholders, major Projects team members, contractors and systems integrators to plan and deliver a coordinated program.
In addition, the individual will be responsible for growing J|Ds ORAT services portfolio. This includes supporting the development and execution of strategic growth plans, business development strategies, staff development initiatives and overall leadership of the ORAT group.
Essential Function(s) of the Position:
- Work and develop relationships remotely and in person
- Drive the development and growth of J|D’s ORAT service offering, through their passion and expertise as a subject matter expert.
- Train existing J|D staff to support project needs and provide career development and growth opportunities.
- Grow services offerings through recruiting of new consulting professionals.
- Develop a comprehensive plan for transition of operations from existing to new facilities covering the areas of facility maintenance operations, commercial communications, finance, training and information technology.
- Ensure the highest degree of customer satisfaction on opening day of all new facilities by delivering on the transition plan and implementing necessary training and contingency plans.
- Develop Operational Concepts for new facilities and communicate those concepts to design teams.
- Facilitate the effective integration and implementation of facilities operation and maintenance requirements throughout the design phase.
- Review all project construction documents and assists with the coordination and tracking of the ORAT Timeline and Construction Master Plan.
- Establish stakeholder working groups to develop, document, and activate plans for the new facilities.
- Ensure ORAT schedules are developed and integrated into Project Construction Master Schedules.
- Facilitate the creation of subject matter expert teams to leverage expertise for the development of transition training and contingency plans for each specific area
- Coordinate and assist in developing training plans and programs for managing and integrating the new facilities with the other airport facilities.
- Assist with management of ORAT programs through the use of reporting tools, such as SharePoint, Risk Registers, Issue Logs, Dashboards, Prolog, Primavera, Microsoft Office, etc.
- Establish and manage communications with representatives of key stakeholders including airport management, vendors, concessionaires, airlines, third party ground handlers and the airport business community to ensure stakeholders are engaged in the ORAT program.
- Report status and progress on a regular basis to Program leadership.
- Coordinate ORAT activities with clients Project Management/Construction Management Teams Present regular update reports on ORAT activities.
- Oversee teams of Operational Readiness experts in training scheduling stakeholder engagement trials mobilization and move.
- Travel to project sites and work from those locations for limited periods as needed to accomplish assignments.
Essential Education and Experience of the Position:
Candidates are required to have Bachelor’s degree, or equivalent on the job experience, in a field that provides a strong foundation for aviation consulting and ORAT services.
- 10 years or more of experience in airport facilities operational management and/or construction and development. Qualified candidates must have airport experience.
- Knowledge of airport / airline operations requirements.
- Knowledge of horizontal and vertical construction processes, timelines and challenges.
- Bachelor’s degree in engineering, architecture, construction management, operational or a related field from an accredited college or university.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- Strong written, virtual, and in-person communication skills.
- Technical writing ability.
- Strong attention to detail and follow-through.
- Skilled at prioritization and multi-tasking.
- Ability to work independently and to collaborate with clients and colleagues.
Essential Knowledge, Skills, and Abilities of the Position:
- Ability to develop and maintain client relations.
- Ability and willingness to work within a structured environment with set expectations.
- Attention to detail with respect to quality standards.
- Ability to interact in group settings, using judgement and discretion, to always represent the firm in the desired manner.
- Ability to coordinates with senior and junior staff to ensure client deliverables are reviewed internally prior to submittals to client.
- Ability to establish and monitor relevant performance measures to ensure continuous improvement in the bottom line and business and project related processes.
- Ability to coordinate with assigned staff and project managers to ensure all contractually obligated project requirements are met and enforced for the life of all projects (insurance, invoicing, sub-agreements, personnel, etc.).
- Ability to ensure all proposal requirements are met during the pre contract phases of projects.
- Ability to develop and execute 5 year business development plan for ORAT services.
- Ability to develop, manage and monitor quality policies for all ORAT business and project management related functions company-wide.
Physical Demands:
The physical demands described here are representative of those that an employee must be able to accomplish in order to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to stand, sit for long periods of time, bend, use hands to manipulate (type), talk and hear; walk; sit, and lift or move no more than ten (10) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral visions, depth perception and the ability to adjust focus.
Mental Demands:
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines with occasional interruptions, and interact with staff and other organizations.
Working Conditions:
Primarily in a remote or company office environment. Required to travel y as needed to company subsidiaries and client offices. Periodic weekend or evening work is expected.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Reporting Relationships:
Position reports to a Practice Area or Division Leader as identified during the hiring or annual review process.
Supervisory Responsibility:
Project Analysts, Consultants, Senior Consultants, Project Managers and other support staff.
This position description is intended to describe the general nature and level of work being performed by a person assigned to this job. This is not to be construed as an exhaustive list of all duties that may be performed by an employee so classified. This document is not intended to be a contract between the employee and the employer.
Jacobsen|Daniels is an Equal Opportunity Employer and strives for diversity. J|D, in accordance with applicable law, does not discriminate in hiring or otherwise in employment on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other legally protected status. EOE/AA/Vets