Job Title:                      Implementation Services Division - Director/SVP

FLSA Status:               Exempt

Employment Type:   Full-Time

Salary:                          Negotiable, Depends on Qualifications 

Location:                     Remote with travel up to 50%

Position Description Summary:

Reporting to the Implementation Division Leader, successful candidate will provide leadership and operations and management support as well as technical services to clients. Candidate will have responsibility to work with executive leadership and staff to execute and accomplish the goals/metrics of the Division. 

Responsibilities include oversight in technical operations, staff professional development, client services and financial performance of projects. It is expected that the candidate will be skilled in balancing internal (company) and external (client) demands. Candidate should be able to foster an environment of accountability, excellence, and collaboration among the staff while demonstrating fiscal responsibility. 

Essential Duties and Responsibilities:

• Shape and develop Division strategy and organization.
• Advise the COO, senior management, and executive leadership on Division business  development and planning issues that relate and impact the operations of the company.
• Mange Practice Area leaders to take actions consistent with the company's overall strategy.
• Set and monitor performance goals for Practice Areas to ensure progress is being made and  corrective action, if necessary, is taken.

Management and Operations:  

• Develop and meet or exceed quarterly and annual revenue targets.
• Create business plan to penetrate defined clients/projects (new and existing).
• Develop creative, unique ideas for solving client needs.
• Follow up on all client/project activities focused on driving client satisfaction.
• Manage employees to ensure that as the company grows, consulting capabilities meet or exceed industry and client requirements for cost, quality, and responsiveness.
• Work closely with the CEO, CFO, CAO or COO on managing and developing plans, goals, and future client/project services and innovations.
• Direct negotiations with clients.
• Develop and manage budgeting and execution with a focus on client satisfaction 
• Direct and manage all production controls, processes, delivery, and quality assurance.

Professional Services:

• Responsible to refine, implement and monitor the J|D way of delivering projects that creates a positive experience with all clients.
• Leads the continual refinement and monitoring of planning and implementation services to leverage the J|D brand.

Personal Qualifications: 

• Leader – leads by example, decision maker, supports growth agenda, strong public personal and industry presence.
• Motivator – supports and inspires leaders and staff to accomplish the mission, vision and values of the firm.
• Communicator – grand enforcer, marketer, business developer, professional leading the firm as a national service provider.
• Innovator – forward thinking, can imagine the possibilities of a national practice.
• Administrator/Manager – accountable for financial and operational oversight.

Professional Requirements:

• Professional Degree
• Professional experience (20 plus years)

Physical Demands:

The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to stand, sit for long periods of time, bend, use hands to manipulate (type), talk and hear; walk; sit, and lift or move no more than ten (10) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral visions, depth perception and the ability to adjust focus.

Mental Demands:

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines with occasional interruptions, and interact with staff and other organizations.

Working Conditions:

Primarily in an office or remote environment. May be required to travel more than 50% of the time to client sites.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Reporting Relationships:

Position reports to Implementation Division Lead.

Supervisory Responsibility:

Client/Project

This position description is intended to describe the general nature and level of work being performed by a person assigned to this job. This is not to be construed as an exhaustive list of all duties that may be performed by an employee so classified.