Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly Working Hours: 40

Responsibilities:

• Utilize bank and DMV databases to research issues regarding titles, registrations, out of state vehicle transfer, notarized lien releases, name changes, and other issues concerning DMV.
• Continuously update and maintain tracking logs to ensure that all titles are perfected when the loan is originated and released on time after the loan is paid off.
• Coordinate with the DMV, dealerships, and the bank personnel to ensure that all customer title issues are resolved, and that the titles are being released to the correct party.
• Field customer phone inquiries regarding the status of their loan or title.
• Type up emails, statements, and letters to customers and bank personnel regarding the status of loans and titles.

Requirements:

• One-year general business experience preferably within banking, DMV, or at a car dealership.
• Solid organizational proficiencies, customer service skills, and the ability to effectively multitask are a must.
• Must have excellent computer skills and be comfortable working with financial information, databases, and Microsoft Word.

EOE

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