WHO WE ARE: Dominion Voting Systems is a technology company that develops and supports elections systems for government customers in the United States, Canada, and abroad. We have set ourselves apart with a commitment to customer service, transparency, and innovative technology. We are a fast-paced, results-driven organization, and we have been listed as one of Deloitte’s 50 fastest growing firms!
WHY YOU SHOULD JOIN OUR TEAM: We are committed to providing a positive, casual, and flexible work environment focused on team-work, innovation, work-life balance, and promoting from within. We offer comprehensive compensation packages that include competitive salaries, bonus incentives, company paid benefits, retirement matching, and support for training & continuing education.
POSITION SUMMARY: The Customer Success Manager role started on a simple promise of transforming customer engagement from ‘reactive’ to ‘proactive’. Our CSM’s know that when our elections customers purchase Dominion Voting products that this is only the start of a meaningful exchange between Dominion Voting and our customers. Our CSM’s build value over time by balancing customer benefits and company profits.
As the CSM, you will be the first voice of the customer and you will be responsible for the customer’s overall success, as defined by the customer. You will be successful in this role if you have superb people leadership skills, customer empathy, elections knowledge and experience, Dominion Voting product knowledge, and excellent project management skills.
Dominion Voting Systems is an Equal Opportunity Employer.