Sales-Finance Associate (One Touch) - Charleston Location
Join Pilson Auto Group and Revolutionize the Car-Buying Experience!
Pilson Auto Group, a leader in the automotive industry, invites you to be part of our innovative "One Touch" team at the Charleston location. As a Sales-Finance Associate, you'll be at the forefront of transforming how customers purchase vehicles, providing a seamless, efficient, and personalized experience by handling both sales and finance aspects.
Why Choose Pilson Auto Group?
· Customer-Centric Approach: Our "One Touch" model ensures that customers interact with a single, knowledgeable representative throughout their buying journey. This eliminates the traditional back-and-forth between departments, enhancing customer satisfaction by providing transparency, convenience, and speed.
· Skill Development and Comprehensive Training: At Pilson Auto Group, we invest in your growth. You'll receive extensive training to master product knowledge, finance options, and customer service excellence. This role offers a unique opportunity to develop a diverse skill set, making you a key player in the dealership's success.
· Career Advancement Opportunities: We believe in promoting from within and providing our employees with clear career paths. As a Sales-Finance Associate, you'll have the opportunity to advance into higher roles within the organization, supported by ongoing professional development programs.
Competitive Compensation and Benefits
This is a salaried position paying $4,000.00 per month for the first 120 days of employment. Starting pay is determined based on several factors, which can include the candidate’s experience, qualifications, skills, education, and geographic area. From the 121st day and forward, pay will be calculated using a 90 day rolling average.
Additionally, this position is eligible to receive commission as part of the compensation package. Potential commission varies based on individual performance metrics and role-specific targets.
We’re proud to offer a variety of benefits to both our full-time and part-time employees! This full-time position is eligible for the following benefits:
- Health Insurance, Dental, & Vision Insurance
- Company-Paid Life, Short-Term Disability, and Occupational Accident Insurance
- AFLAC – Supplemental insurance offerings available to employees
- Employee-Structured Pricing for New and Used Vehicles (full-time employees only)
- Employee Discount – Our team employees receive a discount on labor and part purchases at our facilities.
- Paid-Time-Off – Providing employees time away from work to recharge their batteries is important to us!
- Holiday Pay – Full-time employees receive a paid holiday for our 6 company recognized holidays which include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
- Employee Assistance Program – unlimited phone access to legal, financial, and work-life services
- Degrees@Work – Providing full-time employees the opportunity to earn a college degree at no cost!
Jump into the driver’s seat of your career and apply today! EEO/AA
Your Role and Responsibilities:
1. Comprehensive Customer Guidance: You will guide customers through the entire vehicle purchase process, from initial greeting and needs assessment to vehicle selection, test drives, and finalizing financing arrangements. Your role is crucial in ensuring a smooth, enjoyable experience for every customer.
2. Expert Knowledge Application: Stay updated on the latest vehicle models, features, accessories, and promotions. You will provide expert advice, helping customers make informed decisions that meet their needs and preferences.
3. Sales and Finance Integration: Handle all aspects of the transaction, including pricing discussions, trade-in evaluations, and financing options. You'll be responsible for presenting and explaining all financial products available to customers, ensuring they understand the terms and benefits of their choices.
4. Document Management and Compliance: Accurately complete and manage all required documentation, ensuring compliance with dealership policies and regulatory requirements. Your attention to detail ensures a seamless process from start to finish.
5. Customer Relationship Building: Develop and maintain strong relationships with customers, ensuring a high level of satisfaction and fostering repeat business and referrals. Your role extends beyond the sale, as you become a trusted advisor for future vehicle needs.
6. Team Collaboration and Leadership: Work closely with other team members to create a positive and cohesive work environment. You may also assist in training new staff, sharing your knowledge and expertise to support their development.
Qualifications:
· High school diploma or GED required; college degree preferred.
· Proven experience in automotive sales or a related field, with a track record of meeting or exceeding sales targets.
· Exceptional communication and interpersonal skills, with the ability to build rapport with customers and team members.
· Strong organizational skills and attention to detail.
· Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
About Pilson Auto Group:
With a long-standing reputation for excellence, Pilson Auto Group offers a supportive and dynamic work environment where employees are valued and encouraged to grow. Our commitment to providing high-quality vehicles and exceptional customer service sets us apart in the industry. Join us in Charleston and be part of a team that is dedicated to innovation and customer satisfaction.
Ready to Accelerate Your Career?
If you're passionate about cars and customer service, and eager to be part of a forward-thinking dealership, apply now to join our "One Touch" team at Pilson Auto Group. Together, we'll drive success and create unforgettable customer experiences.
Apply Today!