Description
JOB SUMMARY: Responsible for producing and leading a mortgage sales team toward achieving production goals. Responsible for consulting, partnering, creating, and conducting training as well as designing training solutions and overall mortgage education for new hires.
ESSENTIAL FUNCTIONS:
- Educate new hires on mortgage education and Encompass through support and training sessions (i.e., virtual, recorded, and/or onsite)
- Actively support and promote Texana Banks’ processes, procedures, and culture.
- Stay abreast of industry, policy and product changes.
- Responsible to drive profitability monthly loan volume goals and conversion metrics
- Ensures team members are held accountable to Company production, activity, and quality standards.
- Ensure accuracy of loan data to mitigate quality issues.
- Participate in the development, documentation, training and implementation of departmental policies and procedures
- Responsible for interviewing & hiring new sales staff
- Responsible for providing other departmental leaders with written feedback for the purpose of improving overall corporate operational efficiency
- Responsible for forecasting departmental staffing needs based on projected workload
- Conduct annual performance reviews with direct reports
- Responsible for meeting Texana Bank’s commitment to compliance
- Other duties as assigned with the role.
Requirements
QUALIFICATIONS:
- Minimum of three (3) years related experience in the mortgage industry as a Sales manager
- Advanced knowledge of mortgage lending programs.
- Must be proficient in Encompass
- 1+ years of experience in training/development
- Proficiency in MS Office and mortgage software
- Comprehension of lending procedures.
- In-depth understanding of relevant rules and regulations.
- Ability to function independently in a multi-task environment as well as part of a team.
- Ability to analyze information and make informed decisions.
- Strong organization skills and detail oriented.
- Excellent communication and sales skills.