Who is EMS|MC

EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. 

For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.

With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue. 

Why EMS|MC:

• Career development plans and employee resource groups
• Weekly wellness seminars
• Comprehensive benefit package including medical, dental, vision and life insurance
• Remote opportunities
• All equipment provided

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Job Type: Full-time

Location: Remote- USA

Title: Data Management Analyst III

About the role:

Responsible for daily data integration activities and successful transfer of data to ensure business continuity across the organization. Actively involved in the creation, documentation and implementation of new data connections.  

As a Data Management Analyst with EMS|MC, you will:

• Assign, monitor, and review progress and accuracy of work
• Provide leadership in first-line resolution of all data management issues
• Project management activities related to establishing new data connections between EMS|MC and various EMS Providers, Hospitals, and ePCR systems
• Utilize various tools and manual process to download and process the data files needed by the Business 
• Develop, document, and apply best practices and procedures that govern data management policies and operations to ensure the accuracy and timely execution of all assigned tasks
• Automate manual processes resulting in technical solutions that are scalable and adaptable to changes in business.
• Conduct all job tasks, duties, and interactions with professionalism, respect, confidentiality, a positive attitude, and in accordance with company policies and applicable government regulations
• Consistently supports and demonstrates the company mission and values
• Maintain knowledge of current industry best practices; disseminate and apply information as needed
• Identify and communicates ideas for improved efficiency and performance
• Provide backup support for team members as directed
• Complete and/or participate in special projects 
• Participate in company-sponsored events, committees, meetings, etc.

You will be successful in this role if you:

• Bachelor’s degree in Computer Science or Related field or equivalent experience
• Strong problem solving & analytical skills
• Previous experience with project management 
• Able to form and maintain effective working relationships internally and externally
• Demonstrated ability to effectively drive and manage projects to timely completion
• Willing and able to adapt to changes in work environment, procedures, priorities, and job duties
• Excellent customer service skills with appropriate sense of urgency and sensitivity to business needs
• Strong verbal and written communication skills
• Ability to function well within a cross-functional team setting and independently
• Ability to extend work hours to meet business needs, sometimes without prior notice. May include weekends/evenings if IS problems occur and may need to physically respond to office if necessary
• Ability to give and receive feedback and resolve conflict effectively and in a professional manner
• Demonstrated ability to effectively use Microsoft Office Applications

Key skills we hope you have:

• Experience with healthcare data and data integration
• Advanced Excel Skills
• Experience with Revenue Cycle Management
• Advanced knowledge of SQL, or other programming language
• Previous experience with EDI and EDI best practices 
• Strong listening, communication, and customer service skills with a consistently positive attitude
• Demonstrated ability to manage time and multiple projects at once in an effective, productive manner
• Critical Thinking with an ability to find solutions
• Familiarity with EMS software (RescueNet, ePCRs,, etc.)

Working Environment/Physical Requirements

• Majority of time spent in a normal office environment. 
• Possession of motor skills required for use of computer keyboard, telephone, various office equipment and filing of paperwork.
• Flexibility to work extended hours to support the business as required.
• Minimal travel required

Work at Home Requirements:

• A quiet, distraction-free environment to work from in your home. 
• A secure home internet connection with a minimum download speed of 20 Mbps and a minimum of 10 Mbps for uploads is required. 
• The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.

EMS|MC is an equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status.

We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply.

*Please note, our hiring process typically lasts 2-4 weeks with three to four interviews total.*