Retail Supervisor [Southern Tide]
Description

Join our team at Southern Tide, a premier southern brand where comfort meets style! As a retail supervisor at Southern Tide, you will play a pivotal role in creating a welcoming and engaging guest experience. You'll work closely with the store manager to oversee daily operations and store activities.


ESSENTIAL JOB FUNCTIONS

  • Accurately operate cash register including all cash and credit transactions.
  • Keep professional attitude and appearance, striving for complete customer satisfaction.
  • Maximize every sales opportunity by cross selling profitable products.
  • Spend majority of time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs.
  • Ensure inventory levels are adequate and stock merchandise as needed.
  • Use design skills to create eye-catching product displays and store layouts to attract customers and encourage them to buy products.
  • Check-in merchandise and tag properly as directed.
  • Keep stock rooms neat and orderly according to standards.
  • Support sales associates, including the training of sales associates in accordance with company policy and procedure.
  • Work to develop a strong product knowledge and disseminate that information to the other sales associates.
  • Work with customer telephone sales when special orders are necessary.
  • Maintain continuous inspection of shops for orderliness and neatness.
  • May be assigned certain responsibilities for a shop, such as in charge of a certain line of goods in a shop for sales and inventory control purposes as directed by the Store Manager.
  • Other duties as assigned.
Requirements

GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS

  • General knowledge of merchandise and retail trends.
  • Demonstrate leadership skills with self-starter tendencies .
  • Strong communication and problem-solving skills.
  • Previous knowledge of Micros POS system preferred.

EDUCATION/LICENSURE/CERTIFICATIONS

  • College level coursework in management, retail management, or other business-related field desired.
  • Minimum high school graduate

SENSORY/PHYSICAL/MENTAL REQUIREMENTS

  • Ability to lift up to 20 pounds.
  • Long hours of standing.