Description
Join our team at Southern Tide, a premier southern brand where comfort meets style! As a retail supervisor at Southern Tide, you will play a pivotal role in creating a welcoming and engaging guest experience. You'll work closely with the store manager to oversee daily operations and store activities.
ESSENTIAL JOB FUNCTIONS
- Accurately operate cash register including all cash and credit transactions.
- Keep professional attitude and appearance, striving for complete customer satisfaction.
- Maximize every sales opportunity by cross selling profitable products.
- Spend majority of time on the sales floor ensuring guest satisfaction by providing excellent customer service and being attentive to guest needs.
- Ensure inventory levels are adequate and stock merchandise as needed.
- Use design skills to create eye-catching product displays and store layouts to attract customers and encourage them to buy products.
- Check-in merchandise and tag properly as directed.
- Keep stock rooms neat and orderly according to standards.
- Support sales associates, including the training of sales associates in accordance with company policy and procedure.
- Work to develop a strong product knowledge and disseminate that information to the other sales associates.
- Work with customer telephone sales when special orders are necessary.
- Maintain continuous inspection of shops for orderliness and neatness.
- May be assigned certain responsibilities for a shop, such as in charge of a certain line of goods in a shop for sales and inventory control purposes as directed by the Store Manager.
- Other duties as assigned.
Requirements
GENERAL QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILLS
- General knowledge of merchandise and retail trends.
- Demonstrate leadership skills with self-starter tendencies .
- Strong communication and problem-solving skills.
- Previous knowledge of Micros POS system preferred.
EDUCATION/LICENSURE/CERTIFICATIONS
- College level coursework in management, retail management, or other business-related field desired.
- Minimum high school graduate
SENSORY/PHYSICAL/MENTAL REQUIREMENTS
- Ability to lift up to 20 pounds.
- Long hours of standing.