PURPOSE OF THIS POSITION: The key role of an employee who works as a Produce Customer Service and Logistics Clerk is to provide Customer Service for Produce Customers.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

•  Running the Loading Dock: Assigned Doors to the driver, Assigned Forklift operators for trucks loading and Support/assist Forklift operator on the truck loading process.
•  Supervise / Lead the CBPAI/FDA Inspections.
•  Upload EDI: Seaboard Manifest, Child Cargo, Prenote, etc.
• Create Work Orders for Seaboard, ICL and Crowley.
•  Generate Labels and place them on pallets for traceability purposes.
•  Process reefer drivers for refrigerated produce shipments from the shipping desk.
•  Organize and manage multiple loading doors and ensure correct load to the correct driver.
• Coordinate appointments with drivers. 
•  Assist in answering and directing phone calls.
•  Process non-Twic sales (cashier)
•  Assist with data entry for invoicing.
•  Obtain letters for guarantee and interact with local Customs Officers
• Update shipping line Re-USDA Inspection and Track Office Statistics.
• Respond to emails related to container availability or appointments.
•  Provide support to the data processing and data uploading function.
•  Train other clerks as need i.e.: Train the Trainer
•  All other duties as assigned.

Requirements:

• Education and/or Experience - high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.     
• Computer Skills - To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.       
• Experience in international logistics and/or marine terminals preferred not required

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk and hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

WORKING CONDITIONS AND ENVIRONMENT:

This work is performed in a moderately noisy office environment.

EEO Statement:

Penn Terminals, is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status or membership in any other legally protected class. None of the questions in our application are intended to elicit information regarding any protected characteristics, nor imply any limitation; illegal preferences or discrimination based up non-job-related information or protected characteristics.