ABOUT US

Coastal Community Bank is a leader in Banking with strong financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

Directs and coordinates all aspects of portfolio management activities for the Coastal CCBX division. Has full ownership of the loan and credit review function; and executes work in accordance with loan review methodology, all applicable standards, defined plans, budgets, schedules, and regulatory requirements. Manages, plans, and coordinates risk programs to control risks and losses. Identifies, evaluates, and implements corrective action against risks that may result in liability.

HOW YOU'LL DO IT

• Lead key channels from risk perspective and conduct sophisticated analytics to build best-in-class credit and pricing strategies for unsecured credit portfolios.
• Work with finance, operations, sales and collections to deliver upon targeted credit performance and risk adjusted returns.
• Strong background in leveraging multiple complex data sources such as credit bureau information, cash flow information, customer supplied information, and alternative data sources at a large scale to build sophisticated credit strategies.
• Collaborate with internal engineering, product, and operations teams to implement analytical solutions into production.
• Develop strategies that will enable lending decisions for hundreds of small businesses every month.
• Assists Credit and Risk Executives in directing and providing oversight of the interpretation of credit analysis and reporting from each line of business to executive management, regulatory agencies and the investment community. Provides current and long-term strategic direction for the Credit Risk function throughout the enterprise including Corporate and Investment Banking, Wholesale, Community, Small Business and Consumer Banking. Monitors credit quality, risk rating migration and relevant trends in portfolio.
• Develops and recommends credit objectives, policies and procedures. Provides strategic direction and guidance to leaders engaged in credit risk management, to include direct supervision of staff. Manages and directs the credit portfolio to ensure alignment with strategic direction of enterprise in concert with Credit and Risk Executives, overseeing the financial institution's credit portfolio.
• Lead teams to diagnose credit performance trends, and drive loss mitigation and pricing decisions, enabling swift business decisions.
• In-depth understanding of credit card and consumer lending product lifecycle including acquisition, portfolio management activities like balance transfer, credit line management, high risk accounts mitigation, and collection.
• Expert analytical skills to assess credit risks, identify trends, and make data-driven decisions.
• Proficient knowledge of credit scoring models, forecasting methodologies, credit risk analytics, dashboards and reporting
• Monitor credit loss rates, delinquency trends, and default rates, and take corrective actions when necessary.
• Proficient knowledge of consumer credit regulations such as Fair Credit Reporting Act (FCRA), Truth in Lending Act (TILA), and other regulatory frameworks relevant to consumer lending.
• Strong proficiency in credit risk management tools and software, including statistical analysis tools like SQL, R, or Python
• Leadership and team management skills to supervise credit and data analysts.
• Proficiency demonstrating strong problem-solving, decision-making, and communication skills especially in managing high-risk accounts and portfolios.
• Analyzes and classifies risks as to frequency and potential severity, and measures financial impact of risk on company. 
• Coordinates the planning, execution, and reporting of credit reviews performed by internal staff and external consultants. 
• Develops and maintains relationships as account manager with all pertinent parties within the institution as well as with regulators, Internal Audit, and Credit Audit.
• Collaborates with others in delivering an independent, well-executed credit review program, and provides top management and the audit committees with an assessment of credit quality, credit processes, risk concentrations, and risk management practices. 
• Analyzes risks, prepares and manages an annual review plan, and revises the plan to address emerging developments.
• Communicates pertinent investment details on portfolio positioning and current market and economic trends with senior management and Trust Administrators.
• Studies data and develops an investment game plan. Decides which investment plans and projects make the most sense and prioritizes each investment vehicle.

WHAT YOU'LL BRING

• Experience with business intelligence tools like Power BI, Tableau
• Advanced proficiency with Microsoft 365 specifically Excel
• Experience with credit scoring models and risk management tools for consumer credit portfolios
• Experience with fintech or subprime preferred
• Thorough understanding of investment management
• Strong knowledge of finance, economics and general business
• Ability to make critical decisions independently
• Excellent interpersonal and verbal and written communication skills
• Experience leading a team 
• Experience leveraging data and analytics to monitor and manage portfolio risk
• Strong fundamental credit risk experience, dealing with evaluating financial statements of sizeable organizations 

EDUCATION/EXPERIENCE

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
• A Master’s degree in Business Administration (MBA), Finance, Statistics or related disciplines can be advantageous.
• 2-3 years of experience in credit risk management at a director level, preferably within consumer credit cards or unsecured consumer lending products.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.