Formed in 2011, Inadev is focused on its founding principle to build innovative customer-centric solutions incredibly fast, secure, and at scale. We deliver world-class digital experiences to some of the largest federal agencies and commercial companies. Our technical expertise and innovations are comprised of codeless automation, identity intelligence, immersive technology, artificial intelligence/machine learning (AI/ML), virtualization, and digital transformation. 

POSITION DESCRIPTION:

Inadev is currently seeking a UI/UX & Visual Designer to shepherd the visual identity direction, along with the UI/UX strategy, for federal customers/accounts. This individual will work on exciting design projects and emerging-tech engagements and will focus on identity intelligence, immersive technology, artificial intelligence/machine learning (AI/ML), virtualization, augmented reality and digital transformation. The ideal candidate will be a seasoned professional with a deep understanding of user-centric design and a proven track record of optimizing IT solutions through innovative design solutions. They will be empathetic, detail oriented, and possess strong leadership skills to drive user-centric initiatives within the organization.

RESPONSIBILITES:

• Examines the federal customer ecosystems to understand and visualize the complex relationships and interdependencies between people, process, and technology. 
• Identify gaps within existing systems, and where business objectives and the needs of its users are met, while providing an understanding of customer behaviors as they navigate process and service delivery. 
• Responsible for designing and optimizing IT services with a focus on enhancing user experience. 
• Understanding user needs, analyzing system performance, and developing innovative solutions to improve IT solutions that serve the workforce. 
• Collaborates with various stakeholders to plan for a suite of IT systems that are intuitive, efficient, and meet the needs of the users. 

PHYSICAL DEMANDS:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 

Inadev Corporation does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin.

 NON-TECHNICAL REQUIREMENTS:

• Must be a U.S. Citizen.
• Ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance
• Must be open to working a Hybrid Schedule (2-3 days a week) in Mclean, VA.
• Must have a valid/current U.S. Passport and be open to sporadic International Travel.
• Strong communication and presentation skills.
• Must have the ability to work collaboratively in a team environment and manage multiple priorities.
• Excellent problem solving skills and ability to think critically.
• Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Must be able to prioritize and self-start.
• Must be adaptable/flexible as priorities shift.
• Must be enthusiastic and have passion for learning and constant improvement.
• Must enjoy working with a vibrant team of outgoing personalities.

MANDATORY REQUIREMENTS/SKILLS:

• Bachelor’s Degree in Service Design, User Experience Design, Information Technology, Human-Computer Interaction, or a related field and 5+ years of experience leading service design, user experience (UX) design, or other human-centered design roles with a deep understand and experience with:

               o Design Thinking:  Proficiency in using design thinking methodologies to understand user needs, ideate solutions, and   

                   iterate on designs. 

               o User Research:  Experience conducting qualitative and quantitative research to gather insights into user behaviors, pain 

                   points, and preferences.

               o Experience Mapping:  Skill in creating customer journey maps, service blueprints, and other tools to visualize and 

                   improve the end-to-end service experience

• Skills in creating experience maps, service blueprints, and other visualization tools to enhance service delivery.
• Strong understanding of user-centered design principles and practices.
• Experience with user research methods, including interviews, surveys, usability testing, and analytics.
• Ability to translate user needs and business requirements into effective service designs.
• Demonstrated experience in service design tools and techniques, such as user journey mapping, service blueprints, and prototyping. 
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.

DESIRED REQUIREMENTS/SKILLS:

• Experience with the Federal government.
• Experience supporting Federal Acquisition Programs/Projects.