The Firm

Since 1994, we have pioneered revolutionary analytics, education, and decision-making with like-minded teammates and 

clients to deliver outperformance. We create unimaginable futures together with game-changing insights, advice, world-class execution, and accountability to results. 

Headquartered in Chicago, IL, our 370 team members are based in 11 global locations. We are a rapidly expanding broker-dealer, investment bank, investment advisor, and strategic partner for depositories, capital markets issuers and investors, and the full spectrum of institutional market participants. Today, we are the largest full-service private investment bank focused on community depositories. As a 100% employee-owned company, we align together on our core values of Integrity, Accountability, Excellence, Grit, and Love. 

Performance Trust Capital Partners is seeking an Analyst for our Trade Operations, Settlements group.? The Trade Ops team ensures accurate and efficient processing, support, and resolution for trade and settlement processes in a fast paced and dynamic environment.  We are pursuing candidates with strong customer service and analytical skills to be an integral member of our collaborative team.? This individual will work closely with business lines and clients to manage trade settlements, post settlement breaks as well as special handling requests from the desk.  

The Job 

• Manage multiple customer and business line inquiries, within a fast-paced, challenging environment. 

• Liaise with both internal and external counterparties, to ensure timely settlement and efficient resolution of identified breaks 

• Ability to manage multiple tasks and meet deadlines in very time-sensitive conditions 

• Holds themselves accountable and is passionate about delivering high quality work and servicing clients 

• Monitor and action daily reports including but not limited to daily settlement fails, coordinating with clients to resolve cash balances for post settlement factor/coupon trade adjustments, retail account free delivery and cash wires 

• Own the support of general email and reporting requirements in support of day to day, monthly and ad hoc business processes 

• Ability to be proactive in day-to-day operations by working with the line of business to identify and work with the appropriate teams to resolve issues 

• Communicate effectively with team members to provide excellent service to our clients 

• Build and maintain internal and external relationships. 

• Cross train with other areas within Clearing and Settlements. 

• Perform other related duties as required 

The Skills 

• Excellence in with written and oral communication, attention to detail 

• Knowledge of basic accounting principles and familiarity with financial markets and instruments 

• 1-3 years industry experience, ideally in middle office or back-office operations  

• Bachelor’s degree: Finance or Business preferred 

• Proficiency in Microsoft Office (namely excel), some experience with Bloomberg preferred, not required 

• SEI and Series 7 licensed preferred, ability to obtain within a reasonable time frame 

• Prior experience with Pershing NetX360 is a plus 

• Oriented toward optimization and efficiency in process