ALLEGACY FEDERAL CREDIT UNION | Financial Advisor   

General Accountability

At Allegacy Investment Group, success is defined by the financial well-being of our members. Guided by our philosophy of doing right, Financial Advisors serve as trusted partners, helping members achieve both short- and long-term goals through a holistic financial planning approach.

This role supports the mission of Allegacy Federal Credit Union—to help members make smart financial choices—by delivering outstanding service to internal and external members. Financial Advisors are responsible for:

• Assisting clients in identifying, analyzing, and selecting investment and insurance solutions aligned with their goals.

• Providing regularly scheduled reviews to monitor progress, including updates to risk tolerance, asset allocation models, and economic conditions.

• Empowering clients to make informed financial decisions through clear education and guidance.

• Collaborating across branches, internal business partners, and external professionals to ensure seamless service and a comprehensive client experience.

• Taking on additional responsibilities as needed to support client, team, and organizational success.

Nature and Scope

The Financial Advisor works directly with assigned Allegacy Federal Credit Union territories to build referrals, educate staff on Allegacy Investment Group services, and ensure members have access to comprehensive financial planning support.

This role also involves:

• Delivering exceptional service and a seamless client experience across all touchpoints.

• Collaborating with internal business partners—including retail banking, private banking, commercial banking, and wealth management—to identify opportunities and expand relationships.

• Coordinating with established Financial Advisors on client segmentation, creating continuity of service for existing members while opening opportunities to grow new client relationships.

• Partnering with external organizations such as LPL Financial, insurance and investment providers, attorneys, and accountants to deliver holistic client solutions.

• Acting as a trusted resource within the credit union to identify and address members’ financial needs at every stage of life.

• Applying a holistic planning process that aligns with both near-term objectives and long-term goals.

Key Responsibilities

Client Relationship Management

• Build and maintain trusted client relationships through personalized planning and proactive service.

• Conduct ongoing reviews and adjust strategies to align with evolving goals.

• Maintain the highest standards of confidentiality and professionalism.

Financial Planning & Advice

• Lead clients through a structured financial planning process: discovery, analysis, recommendations, implementation, and ongoing monitoring.

• Recommend suitable investment, insurance, and credit union solutions.

• Provide education to simplify complex financial topics and empower confident decision-making.

• Remain informed on market trends, products, and regulations.

Branch & Partner Collaboration

• Build partnerships within assigned branches by training and coaching staff to recognize member opportunities.

• Collaborate with internal business lines (retail banking, private banking, commercial banking, wealth management) to provide holistic solutions.

• Support cross-sell opportunities and ensure seamless member service.

Business Development & Community Engagement

• Expand the client pipeline through member referrals, networking, and community involvement.

• Participate in or lead financial workshops, seminars, and client events.

• Support marketing initiatives to engage both current and next-generation members.

• Represent Allegacy Investment Group in community and professional settings.

Compliance & Accountability

• Maintain compliance with all FINRA, SEC, broker-dealer, and credit union regulations.

• Keep client records organized and in full compliance with standards.

• Complete required compliance training and continuing education.

• Meet or exceed annual business, production, and service goals.

• Provide management with feedback on sales practices and business development initiatives.

Education & Experience

• Bachelor’s degree in Finance, Business, or related field (required).

• Minimum of 5 years of financial sales experience with demonstrated revenue generation.

• Prior customer service and relationship management experience preferred.

Skills & Abilities

• Strong communication and presentation skills, with the ability to simplify complex concepts.

• High emotional intelligence with patience, empathy, and tact.

• Strong decision-making, organizational, and problem-solving skills.

• Proficiency in financial software, CRMs, and Microsoft Office Suite.

• Ability to balance independent work with team collaboration.

• Genuine interest followed by exercising active listening

Licenses & Certifications

• Series 7 and 66 (or 63 & 65) securities licenses (required).

• North Carolina Life, Accident, and Health Insurance License (required).

• Professional designations such as CFP®, ChFC®(preferred or actively pursuing).