Product Lead – Merchant Acquiring
Job Type
Full-time
Description

Who We Are


Thread is the future of banking. Leveraging our technology platform and charter, Thread empowers FinTech’s and enterprises with modern full-service financial products delivered through embedded on-demand user experiences. Thread is not your traditional bank. We believe the future of banking is digital, connected, contextual, and customer-first. We believe that connected, together, we thrive.


What We Are Looking For


Thread is executing on a vision to deliver Embedded Banking, Lending, Merchant Acquiring and Enterprise Banking through a network of industry leading technology providers and partners. We are seeking a highly motivated and experienced Merchant Acquiring Product Leader to join our team and lead our new acquiring offering. As Product Lead, you will play a critical role in defining, developing, and executing the product vision. You will work closely with stakeholders, vendors, and contractors to bring our payments offering to market. We are looking for a product professional who thrives in a growth environment and has a track record of success in the payments industry. 


Duties and Responsibilities

  • Managing the overall product strategy and roadmap priorities with stakeholders
  • Collaborating with stakeholders to define the go to market strategy including customer onboarding/acquisition and ongoing support models.
  • Evaluating 3rd party vendor solutions and working with stakeholders on selection criteria
  • Coordinating with internal stakeholders, vendors and contractors on product development, implementation and execution
  • Manage 3rd party vendors ensuring execution and refinement of delivery
  • Leading cross-functional team meetings and communicating status to stakeholders
  • Creating, tracking and reporting on product line OKR’s, KPI’s and other success metrics
  • Ability to communicate operational needs and processes 
  • Tracking product usage, sentiment, and adoption
  • Collaborating with sales, marketing, and support leads to ensure market success 
Requirements
  • Bachelor’s degree
  • 5+ years’ experience as a Product Lead, Sr. Product Manager or equivalent
  • Payment/FinTech industry experience 
  • Strong Project Management skills
  • Familiarity with payment platforms and associated 3rd party vendors 
  • Ability to work with cross-functional teams and lead product discussions
  • Good communication, organization and presentation skills
  • Familiarity with outsourced technology teams and complex vendor integrations
  • Proven experience in developing      and executing go to market and strategic plans
  • Expected travel ~10%