Summary:
Works with the Sales Representatives to identify customers for Finished Product and Drapery Hardware. Teach/assist in measuring for drapery and hardware. Give guidance on Hardware motorization and installation.
Essential Duties and Responsibilities:
- Represents and manages Fabricut, Stroheim, Vervain, S. Harris and Trend in a professional manner and appearance.
- Develop and maintain good relationships with current and potential customers.
- Advises customer as to kind and quantity of fabric needed for Window Treatments and appropriate hardware for specific uses.
- Discusses features and qualities of fabric such as weave, texture, color and usage.
- Teach customers how to navigate the Fabricut websites for Finished Product and Hardware.
- Assist/teach customers how to accurately measure window treatments and hardware.
- Writes up Quotes for window treatments and hardware.
- Respond to customer’s questions and problems on a timely basis and offer a solution as quickly as possible, mediating and resolving challenges fairly.
- Interfaces with other departments to provide good service.
- Displays good safety and housekeeping practices.
- Uses material and equipment effectively.
- Performs other duties as assigned.
- Job duties are subject to change as directed by management.
All essential job functions.
- High school diploma or equivalent.
- 3-5 years’ experience with Window Treatments required
- Workroom knowledge beneficial
- Ability to learn product lines.
- Excellent organizational skills.
- Superb interpersonal skills.
- Must be able to work effectively with others.
- Excellent communication skills, verbal and written.
- Must be able to travel overnight for most sales territories.
- Excellent driving record.
- Ability to follow geographical directions.
Physical Requirements:
The essential functions of this position include, but are not limited to the following:
In terms of an 8-hour workday, this position requires:
- 3 hours sitting
- 3 hours standing
- 2 hours walking
Activity: This following shows the actual time spent on each activity for this position.
- Bending/Twisting – Up to 2 hours
- Reaching – Up to 2 hours
- Lifting – Up to 2 hours
- Pushing/Pulling - Up to 2 hours
- Speaking – 4 to 6 hours
- Writing – Up to 2 hours
- Typing or CRT Inputting – Up to 2 hours
- Filing – Up to 2 hours
- Climbing – Up to 2 hours
- Reading – 4 to 6 hours
- Driving – 2-4 hours
The following activities are essential in your job function.
- Hearing – 6 to 8 hours
- Seeing – 6 to 8 hours
Lifting is essential in your job function.
- Up to 50 lbs. – Up to 2 hours
Repetitive foot movement such as operating foot controls.
- Right foot – Driving
- Both Feet - Walking to customers
Your job requires you to use your hands for repetitive action.
- Simple Grasping – Up to 2 hours
- Firm Grasping – Up to 2 hours
- Fine Dexterity – Up to 2 hours
In your job, you may be around the following working conditions.
- Being around moving machinery - Up to 2 hours
- Exposure to changes in temperatures and humidity - 2-4 hours
- Driving automotive equipment - 2-4 hours
The specific statements shown in each section of this description are not intended to be inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.