This is a 2nd shift position M-Th 11:30 p to 10p

POSITION SUMMARY: Isaiah House recognizes that individuals we serve who are recovering from substance abuse will have physical needs. To facilitate recovery that focuses on dimensional wellness of the mind, body, and spirit, medical care is available to clients. The medical assistant is a resource for the clients and other medical staff in facilitating medical care.  

QUALIFICATIONS:   

• Must possess a current, valid, and unrestricted license, diploma, or certification as a Medical Assistant, CMA, SRNA, or CNA. Skill set of other professions will be considered (i.e. EMT, respiratory therapist, etc.) 
• Prefer at least 2 years of experience with license/certification 
• Prefer knowledge of recovery, mental health and other co-occurring disorders and experience in working with addiction in a residential and/or outpatient setting. 
• Experience in crisis intervention and conflict resolution skills. Can be post hire. 
• Ability to work in a fast paced, dynamic environment. 
• Valid Kentucky driver’s license. 
• American Heart Association CPR certification Can be post hire. 

SKILL SETS: Problem solving, decision-making, flexibility, adaptability, multi-tasking, collaborative, communication, compassion. 

PHYSICAL AND ENVIRONMENTAL DEMANDS:  sitting, standing, walking, lifitng, carrying 

JOB SPECIFIC FUNCTIONS: 

• Complete all necessary competencies. 
• Perform/document vital signs, withdrawal scores, CLIA- waived testing such as blood glucose measurement and document/communicate progress of clients to the Provider or medical treatment area personnel. 
• Ensure that Medical Rooms are clean. 
• File medical papers on current and discharged clients. 
• Maintain inventory for first aid products. 
• Maintain inventory of OTC medications. 
• Any other tasks assigned by the medical office manager, provider, or nurses. 
• Assist in self-administration of client medication. 
• Assist nurses in obtaining information as assigned. 
• Assist with incoming calls 
• Respond to emergency situations if needed. 
• Assist other departments in problem solving of client situations. 
• Knowledge of recovery, mental health and other co-occurring disorders and experience in working with addiction in a residential and/or outpatient setting preferred. 

KEY PERFORMANCE INDICATORS (KPIs): 

• Report issues to medical office supervisor or medical administrative assistant. 
• Read and respond to emails, teams, and texts timely. 
• Be present and prepared for assigned meetings. 
• Proactively contribute to a positive team culture. 
• Take an active role in carrying out appropriate policies and procedures. 

 MANDATORY REQUIREMENTS: 

1. Adheres to Isaiah House policies and procedures. 
2. Attends mandatory in-services and other training/educational programs as required. 
3. Maintain license, CPR, and certifications.