Company Overview 

Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets.? 

At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to the Biomerics values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and patients who depend on our products. 

At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members. 

Job Description 

The Sales Operations Director plays a critical role in supporting the sales team by streamlining processes, analyzing data, and providing strategic insights to drive sales performance. This role is responsible for enhancing sales productivity, implementing effective sales strategies, and ensuring the sales team has the tools and resources needed to succeed. 

Job Responsibilities 

Process Optimization: 

• Develop, implement, and manage sales processes and workflows to increase efficiency and effectiveness. 
• Identify and address inefficiencies or gaps in sales operations and recommend improvements. 

Data Analysis and Reporting: 

• Analyze sales data to provide actionable insights and support strategic decision-making. 
• Create and maintain regular sales performance reports, dashboards, and key metrics. 
• Track sales KPIs and generate reports to monitor progress and performance. 

Sales Strategy Support: 

• Collaborate with sales leadership to develop and execute sales strategies and initiatives. 
• Assist in the planning and execution of sales campaigns and promotions. 

Sales Tools and Technology: 

• Manage and optimize sales tools and technologies, including CRM systems and sales automation tools. 
• Provide training and support to the sales team on the use of sales tools and technology. 

Forecasting and Planning: 

• Support the sales forecasting process by analyzing historical data and market trends. 
• Assist in developing sales targets, quotas, and budgets. 

Cross-Functional Collaboration: 

• Work closely with marketing, finance, and customer service teams to align sales operations with broader company objectives. 
• Coordinate with other departments to ensure smooth execution of sales initiatives and processes. 

Sales Team Support: 

• Provide administrative support to the sales team, including onboarding and training of new sales representatives. 
• Address and resolve any operational issues faced by the sales team. 

Compliance and Governance: 

• Ensure adherence to sales policies, procedures, and compliance requirements. 
• Maintain up-to-date knowledge of industry regulations and best practices. 

Education / Certifications 

• Bachelor’s degree in Business, Marketing, or a related field; MBA or relevant advanced degree preferred.  
• 3-5 years of experience in sales operations, sales support, or a related role; experience with CRM systems and sales analytics tools required. 

Job Requirements 

• Strong analytical and problem-solving skills. 
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software (e.g., Salesforce, HubSpot). 
• Excellent communication and interpersonal skills. 
• Ability to work collaboratively in a fast-paced environment. 
• Strong organizational and project management skills.