JOB TITLE: Resident Coordinator - Stepping Stones (Full-Time)

REPORTS TO: Senior Housing Programs Manager

SCHEDULE: Monday-Friday (3:00pm - 11:30pm)

LOCATION: Los Angeles, CA

STATUS: Full-time, 40 hrs/wk, Non-Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below]

SALARY RANGE: $21.00 - $22.00/hr 

ABOUT US:  

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs. 

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

As a team member of the Stepping Stones Housing program, the Resident Coordinator provides essential services and support to transitional age youth (TAY) who live in our brand new collaborative partnership with Stepping Stones to create a unique interim housing program. This position is assigned to the Stepping Stones site and monitors site safety and youth services. The Resident Coordinator is responsible for general oversight of the property, cleanliness, safety, and maintenance. Additionally, the Resident Coordinator builds rapport with youth, provides advocacy, coordinates activities/workshops/events, and provides crisis intervention and conflict management. The resident coordinator works closely with their team and other SPY programs to provide the best services to our youth. The ideal candidate will have a strong understanding of the various factors that contribute to youth experiencing homelessness. Specific knowledge or experience related to youth pregnancy and parenting is ideal.

WHAT YOU’LL DO:

• Build relationships with youth from a trauma-informed and harm-reduction perspective
• Daily house and property inspection to maintain curb appeal and resident safety
• Maintain adequate inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, laundry soaps, office supplies, etc. 
• Assist with program intakes and exits, including preparing intake packets, files, the youth’s living space, and supporting 
• Coordinate and ensure meal support in the program (e.g. food pantry donations)
• Report and document incidents and service requests in a timely manner
• Resolve and mediate issues, and enforce house rules
• Provide crisis management, conflict resolution, and restorative consequences 
• Coordinate volunteers for programming and event needs  
• Create and maintain a list of resources and other relevant information in the community
• Coordinate and implement life skills trainings, workshops, activities, events, and programming led by staff, community partners or volunteers.
• Assist in the preparation of required program reports
• Track outcomes, data entry, and assessments as required
• Drive SPY vehicles to transport residents to services and community activities
• Additional ad-hoc tasks as required
• Other duties as assigned to support the mission of the organization

WHAT YOU’LL NEED:

• Bachelor’s degree in social science or related field is preferred. 
• Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree.
• 1-2 years of experience providing direct services to high-risk transitional-age youth is required.
• 1-2 years of experience utilizing the trauma-informed care model is required.
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma informed care, and harm reduction service models
• Work within legal and ethical guidelines
• Flexibility with schedule based on program needs
• Commitment and passion for the mission, vision, values and culture of SPY
• A self-starter who is prepared to drive innovative solutions
• Excellent communication and organizational skills
• An ability to work in a fast paced environment that requires effective collaboration 
• A valid California driver’s license, auto insurance, and the ability to transport youth
• Proficient in Microsoft Office and Google Drive
• Cultural humility

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to HR@safeplaceforyouth.org. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations, including drugs, alcohol, controlled substances, within the past 24 months
• Reckless driving, including hit and runs, within the past 24 months
• At fault accidents, resulting in fatality or serious injury, within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below:

https://www.dmv.ca.gov/portal/customer-service/request-vehicle-or-driver-records/online-driver-record-request/

For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

EEO STATEMENT:

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law. 

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application