Aduro Advisors is looking for bright and talented individuals to join our team working to support top-tier clients in the Venture Capital & Private Equity space. A Director is a technical accounting and close-ended fund operations expert focused on managing a team of client service professionals to deliver high quality client service across Aduro’s fund administration and management company lines of service. 

They are responsible for the success of their underlying team including delivery of client service in line with Aduro internal processes and standards as well as ensuring that employee experience is in line with Aduro’s culture and the standards outlined by Aduro’s people operations team. They are making key business decisions, balancing the needs of Aduro’s clients, Aduro team members, and the needs of the greater Aduro organization as whole.

Why Aduro?

We’re not your typical fund administrators. We’re modern, innovative, and backed by deep industry experience, allowing our clients to focus on investing while we handle the details. We pride ourselves on providing our clients with thoughtful and adaptable service while leveraging best-in-class technology. 

We thrive in a people-first culture where each team member can impact the success of the business. We do this by investing heavily in training and development programs, providing ample opportunities for growth, and focusing on fostering a culture of collaboration and community. 

A Director is a team leader that supports a team of 30-50 Aduro team members and serves an extensive client base comprised of venture capital and private equity clients ranging in size ($50mm - $250mm+ in commitments per fund) and experience (first-time fund managers to established managers). Ideal candidates must have deep venture capital or private equity industry experience and a strong background in partnership accounting. Experience in delivering premium, high-caliber client service is a must. As a member of the Aduro Advisors team, this individual must be able to grow positive, collaborative relationships with clients and direct reports and balance hands-on client service with the ability to operate at scale.

Here is the type of work you will do:

Client Service Delivery: 

• Develop a deep understanding of Aduro’s internal client service processes and client service standards and:
• Review complex work product including distribution calculations, partners’ capital allocations, etc. to ensure that high risk work product is complete and accurate. 
• Provide mentorship and coaching to your team to foster their development and ensure client service quality remains high 
• Take ownership over the experience of your client base:
• Ensure that client service is being delivered in line with Aduro’s standard client service processes and guidelines while also leaving room for creative solutions that meet clients’ specific needs.
• Build relationships with your team and clients. Periodically and strategically check-in with client contacts to ensure that service is running smoothly and that all parties are adequately supported.
• Collaborate with the Managing Director and Head of Client Success on an overall client engagement plan that provides our clients with key advisory touchpoints throughout their relationship with Aduro.
• In collaboration with the Client Success team, serve as the point of escalation from Senior Controllers and Controllers for all service issues that may arise within your client base. 

Employee Experience: 

• Foster a work environment that is in line with Aduro’s culture and creates a high-level of engagement with your team and the organization
• Conducts check-ins with the broader team to check in on overall experience and get information on the day-to-day functioning of the team to ensure alignment with Aduro standards.
• Prioritize clear communication across your entire team through a variety of different channels ranging from company-wide initiatives to key client data shared within teams. 
• Work with the Managing Director on hiring needs and promotion planning for your team on an ongoing basis to support a sustainable growth plan for your team in line with projected revenue targets.
• Advise on proposed adjustments to your team as changes arise and drive those changes from inception to completion.
• Manage performance standards on your team in line with organizational standards by role. This role requires leaders to understand all team members work differently and may need different support to be successful and thriving members of the team. 
• Serve as manager to a team of Senior Controllers/Controllers and endeavor to build trust and deep relationships:
• Develop a trusted feedback loop with these team members with the goal of supporting their growth as a team leader and maintaining your pulse on the team as it scales.
• Perform 1:1s and provide feedback to assigned Aduro Team Members on an on-going basis to support the technical and professional development of your team
• Provide feedback for annual review cycle, general compensation recommendations, and consult on career growth and staffing opportunities

Aduro Business Objectives:

• Align and support Aduro key business objectives including:
• Delivery of high quality client service at scale
• Development of junior team members and promotion from within 
• Ensure that Aduro pricing is appropriate for service required from specific clients within your client base
• Execution of measured team growth through sustainable gross margin improvements
• Tracking to team revenue targets and maintaining the team necessary to achieve assigned targets

The salary range for the Director position is $175,000 - $210,000. Salary is determined based on current market data and candidate experience level. Employees in the Director role are eligible to participate in the Aduro Bonus Program.

Perks of Working at Aduro:

• Competitive salary 
• Health/Dental/Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Paid Time Off (PTO) & company holidays 
• 401k with Employer Match
• Company-wide social events and programs
• Dog-friendly office in downtown Denver

• 12 - 15 years of experience serving alternative asset managers; experience at a large scale fund administrator preferred
• Must be an excellent communicator and a thoughtful and creative leader who understands the challenges and needs of a growing organization 
• Extensive experience utilizing software systems as a part of daily work including but not limited to:
• Accounting software such as Xero, Quickbooks, Investran
• Investor portal software such as Intralinks, Ark, Allvue, etc. 
• Productivity tools such as Gsuite, Microsoft Office, Box, Slack, Notion, Front, and Salesforce
• High proficiency in Excel a plus
• External auditor experience / CPA / MBA a plus

You should have direct experience with:

• A variety of common venture capital and private equity company investments including SAFEs, preferred equity, common stock, convertible notes, warrants, membership interests and secondary transactions. Experience with Tokens, SAFTs, and Cryptocurrency a plus.
• A deep understanding of industry best practices associated with fund operations including supporting the capital call, stock/cash distribution, quarterly/annual reporting, and investor relations functions. 
• Comfort and experience with Limited Partnership Agreements and LLC Operating Agreements including interpretations of key LPA provisions and applications in practice. Experience and understanding of traditional close-ended Funds, Special Purpose Vehicles, General Partner Entities, Blocker Entities, Parallel Entities, and other investment vehicles. Experience with Evergreen, Master/Feeder and Series funds is a plus.
• A deep understanding of US GAAP and the calculations and related journal entries associated with key fund transactions including management fees, syndication costs, organization costs, fund expenses, investment transactions, and capital activity.
• Proficiency and experience building financial statements and familiarity with common annual financial statement footnotes 
• A general understanding of tax as it pertains to the annual K-1 reporting process and common deadlines.
• High-level management of client relationships and third party providers (audit/tax/compliance)