Our Mission-To Leverage Technology To Advance Social Impact.
IT Security Architect / Engineer
Be a part of a fast-paced, growing team that provides a solid work-life balance helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology. As an IT Security Architect / Engineer, you will work closely with our clients assisting with new technology projects and support.
Tech Impact is a nonprofit on a mission to use technology to better serve the world. A leading provider of technology education and solutions for nonprofits, Tech Impact also operates award-winning IT and customer experience training programs designed to help young adults launch careers. With offices in Philadelphia PA, Wilmington DE, Washington DC, and Las Vegas NV, Tech Impact has been delivering services since 2003 to thousands of national and international nonprofit organizations.  
Benefits of Working for Tech Impact

• We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses. 
• Paid Time Off - 15 days accrued in the first year.
• 11 Paid Holidays.
• IRA Matches up to 3% of gross salary.
• Employer-paid life insurance, short- and long-term disability. 
• We offer both Remote and Hybrid positions.
• Our organization allows everyone to learn and grow to make a difference.
• Learn More About Tech Impact  www.techimpact.org 

Essential Duties and Responsibilities 

• Cybersecurity Service Delivery
  • Execute and help other members of the team to execute projects that fall within the Cybersecurity team’s set of standardized service offerings, which currently include the following:
    • Full security audits including penetration testing, systems inventory, and assessment of organizational security policies and procedures
    • Infrastructure Strategy planning, involving assessment of existing network and systems architectures and developing blueprints for migrating to more streamlined setups
    • Implementation of security tooling to protect against both casual attacks and APTs including DLP, and SEIM systems.
    • Securing Microsoft 365 platform
    • Securing Google Workspace platform
    • Large-scale migrations of collaboration tools and databases to cloud SaaS, PaaS, and IaaS platforms
  • Conduct infrastructure assessments for clients undertaking full Strategic Technology Plans
  • Work with the Cyber Security Team to help assess, monitor, and strengthen our’ core IT systems to keep them safe from compromise and ensure that they remain compliant with evolving best practices in systems administration and security. 
  • Security Event Response, including forensic investigation, rapid vulnerability mitigation, and ad-hoc strategic planning to plug the bigger holes that led to the breach
  • Assist with scoping new and custom projects requested by the Sales or Account Management teams, and speak with clients about potential projects
• Security Advisor
• Meet with clients to provide advisory services on cybersecurity strategies, Including:
• Threat Management & Incident Response
• Security Strategy Development:
• Technology & Solution Recommendations:
• Training & Awareness:
• Regulatory & Compliance Guidance:
• Customer Service
  • Serve as initial escalation point for customer service issues related to cybersecurity service delivery
  • Maintain strong customer service skills when dealing with clients, vendors, and other Tech Impact partners
• Internal Security Risk Management 
  • Review and provide input into the company’s overall cybersecurity program
  • Lead remediation process for all cybersecurity related gaps identified during Internal audit reviews as well as reviews performed by third party entities and auditors, and per direction of the Managing Director of Technology Services
  • Work with the Infrastructure team to develop strong cybersecurity posturing across all of TI’s infrastructure (on-prem and cloud) to better protect our organization’s network

Knowledge Skills Preferred
Above all, the Cyber Security team members have a passion for social service, excellent written and verbal skills, and an eagerness to take on new challenges and master new skills. Skills required in this position include:

• Experience with the nonprofit sector or other mechanisms for social change (including but not limited to volunteering, advocacy, and political campaign work)
• Strong understanding of Cybersecurity concepts
• Strong understanding of IaaS and SaaS platforms
• Experience working in Azure / Microsoft 365 
• Experience working in Google Workspace
• Strong knowledge of Windows, Mac OS X, and Linux, including advanced troubleshooting skills
• Strong understanding of fundamental networking components, including DNS, DHCP, routing, IP addressing and subnetting, NAT, firewalls, etc.
• Excellent communication, writing, analytical and creative problem-solving skills
• Advanced knowledge in any of the following topics will be helpful but not required: 
• Web / Email / database / file server administration
• Management of cloud-based productivity and security tools  

Essential Skills for Success in Position 

• Exceptional organizational and time management skills.
• Experience in delivering projects related to security technology implementation, security architecture design, and overall security technology positioning.
• Excellent verbal and written communications skills.
• Ability to exhibit a high degree of initiative.
• Strong customer service skills.
• Work well independently and within a team environment.
• Ability to multi-task and manage multiple priorities.
• Ability to deal with changing priorities to complete tasks in a short period of time.
• Frequent exposure to new and challenging problems.
• Excellent troubleshooting techniques.
• Ability to translate technical information to non-technical users.
• Strong attention to detail.
• Flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace. 
• Passion about the job and a little sense of humor.

About Tech Impact (www.techimpact.org) 

• Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world. The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that includes managed IT support, data and strategy services, telecommunications, and cloud computing integration and support.
• In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impact’s ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries. 

Tech Impact Employment Policy

• As an equal-opportunity employer, Tech Impact values a diverse, inclusive workforce, and we provide equal employment opportunities to all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified applications regardless of criminal histories consistent with legal requirements.
• ADA Specifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• Requires the ability to use a computer and other office-related equipment.
• Requires the ability to sit for extended periods of time, stand, stoop, crawl and lift up to 50 lbs.
• May require local and regional travel.