About CloudBees

CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. 

Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.

CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today.

About the Role

This HR Business partner role will serve as a key member of the HRBP team reporting to the Global HRBP, GTM and G&A functions. This role will also be responsible for Employee relations matters for all North America region. This role will support the execution of talent priorities through key partner teams, including talent acquisition, development, performance management, and employee engagement. This role will partner with senior leaders across the organization to align talent initiatives with business goals, ensuring the company attracts, retains, and develops top-tier talent to fuel growth and innovation.

What You’ll Do

• Design and deliver targeted solutions with a high degree of focus on scale and growth, including conflict resolution, strategic planning on people policies and processes and change management
• Provide strategic Employee Relations support, business partnership, thought partnership, and coaching to all levels of the organization
• Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions
• Triage employee relations casework, identifies potential solutions to address different case types and actions appropriately using guidelines
• Provide rigorous data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions to minimize reactive work
• Help balance risk, taking into account employee, business and company perspectives
• Help design and facilitate Manager Training based on data analysis
• Integrate and partner with HR colleagues in the HR Business Partner, Total Rewards, Talent management, and HR Ops teams to implement solutions and help scale the business
• Partner closely with other regional HR partners on global strategy and execution of talent initiatives
• Plan, execute, and evaluates complex assignments that have an impact in region or with the clients supported
• Participate and lead projects as an integral member of the extended HR community and influence others within the organization
• Build collaborative and productive working relationships
• Lead with integrity, respect, high personal standards and build personal credibility
• Builds internal community (e.g. supports others, shows respect, acts as an ally, onboards new hires, connects people, collaborates well, drives inclusion)
• Actively involved in interviewing and on-boarding new employees

What the Role Requires

• 8+ years experience in an Employee Relations, HR Business Partner or equivalent role
• Tech/SaaS industry experience supporting GTM and G&A functions
• Demonstrates solid judgment and experience assessing risk relative to the business
• Effective communication and critical thinking skills
• Demonstrates project management and change management experience
• Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
• Experience using data to identify insights that drive action
• Experience helping global and/or matrixed organizations scale
• Demonstrated experience in influencing and strategically solve problems
• Consulting, coaching and facilitation skills

Preferred Qualifications:

• BA/BS degree

We’re invested in you!

We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.

CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process.

Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com 

We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/.

In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en

Some signs of a recruitment scam:

• Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”
• Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.
• If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.
• You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.
• You are asked for cell phone account information.
• You are asked to cash a check for “equipment” prior to start.
• You are offered a job offer immediately or without an interview.

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