ORGANIZATION OVERVIEW 

As unapologetic promoters of Cleveland, the Destination Cleveland team works every day to attract visitors, inspire both visitors and locals alike to explore, and connect people to experiences that illustrate Cleveland’s diversity, creativity, and contagious passion. We’re in the business of equitably growing the region’s economy through travel and tourism while also cultivating a passion for Greater Cleveland. 

As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We’re a group of expectation-exceeding, fun-loving, innovative professionals.  

INTERNSHIP SUMMARY 

· Mandatory Start Date & Orientation: January 8, 2025

· 15 Hours a week MAX over 16 weeks. (200 Hours MAX) 

· $15/hour rate of pay

· $50/Month Stipend 

· Internship duration: Spring 2025 (Jan. 8 – Apr. 30) 

BENEFITS 

· Build your writing portfolios. 

· Receive one-on-one mentoring. 

· Build customer service skills. 

· Gain exposure to a variety of professions within the travel, tourism and hospitality industry. 

· Opportunities to attend professional networking events occurring in the region. 

· Work at a nationally recognized destination marketing & management organization.

SUMMARY OF POSITION 

Destination Cleveland leads a local collaborative of fourteen regional non-profits focused on growing the population, known as the Cleveland Talent Alliance (CTA). The CTA intern, employed by Destination Cleveland, will assist the CTA director with ongoing efforts, including the Resident Ambassador program and the creation/implementation of a Campus Ambassador program at Northeast Ohio colleges and universities that aims to keep college students in the region post-graduation. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Assist with regular communication to existing      Resident Ambassadors
• Connect Resident Ambassadors to potential      newcomers, adhering to an established standard operating procedure
• Assist with the ideation and creation of a new      Campus Ambassador program alongside CTA members and a college student      focus group
• Help schedule and organize meetings with college      student focus group
• Attend regularly scheduled CTA meetings
• Additional duties as assigned related to CTA      efforts that improve perceptions of Cleveland as a place to live and work

QUALIFICATIONS  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

REQUIREMENTS

• Ability to take initiative and be highly self-motivated.
• Excellent written, oral, and interpersonal communication skills.
• Excellent problem-solving skills.
• Ability to professionally handle stressful situations.
• Ability to work in a team-oriented environment.
• Ability to prioritize workload.
• Proficiency in Microsoft Office Suite preferred, familiarity with      Adobe Creative Suite or content creation platforms like Canva is helpful      but not necessary.
• Ability to work flexible hours when required. 
• PHYSICAL DEMANDS  
• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Viewing computer monitors 
• Sitting 
• Standing for community functions, presentations, etc. 
• Ability to lift up to 25 pounds. 

WORK ENVIRONMENT  
On-site position. Office environment; moderate noise. 

TO APPLY: For more information and to apply for the position, please visit our website: http://www.thisiscleveland.com/about/careers/