Job Title:          IT System Administrator II 

Department:  Information Technology

Reports to:     IT Infrastructure Manager

Position Summary:

This position is responsible for daily operations, maintenance, patching, troubleshooting of the computer systems, applications, storage systems, and cloud integrations that are used to support business needs.  This position installs, configures, and maintains applications running on RedHat and Windows servers, AWS, and Azure.  The position will be responsible for email administration, setup and security; Azure Federations; Intune; DNS Servers; Event Monitoring/logging; EDR toolsets; web filtering; multi-factor authentication; and other related technologies.  The Administrator will assist with Disaster Recovery, certificate rotation, encryption management, and security controls to align with corporate policies.  

Essential Functions: 

• Install and configure      software applications to support business needs. 
• Maintain and configure      Office 365, Intune, and Azure tenant.  
• Responsible for ADFS and      Azure Federations.  
• Assist with      vulnerability management for RedHat, Windows, and software applications. 
• Configure Multi Factor      Authentication for supported systems and applications.  
• Assist with SAN      configuration, partitioning and backup.    
• Primary responsibility      for email configuration, DKIM, SPF, and other related security      settings.  
• Responsible for public      DNS configuration, maintenance, and security.  
• Assist with procedures,      program documentation for backup and restoration of host-based operating      systems and applications.  
• Maintain, and configure      SSL certificates for servers, devices, and API’s.  
• Configure Cisco Umbrella      to filter malicious websites and domains.  
• Extensive experience      installing, configuring, and setting up complex server installations and      troubleshooting server problems.
• Maintain, monitor, and      configure software toolsets to verify server uptime, network performance,      and potential  issues.  
• Expert knowledge of      hardware and operating systems including system architectures, network      infrastructures and client/server principles 
• Stays current with      technological developments in systems administration technology and      recommends ways to take advantage of new technology.
• Assist and work to      maintain Data Classification, and Data Loss Prevention tools. 
• Assists with overall      welfare of the computer system environment
• Provide end-user support      on an as-needed basis.
• Other duties as assigned

Job Qualifications:

Education:  Bachelor’s degree in Computer Science, Information Systems, or related discipline from an accredited institution.

Experience:  Seven or more years of directly related experience.

Required Skills/Abilities:

• Strong Office 365 skills, administering, configuring      and troubleshooting Email, InTune and Azure AD tools. 
• Must be able to administrator Active Directory OU’s,      GPO’s, user accounts, directory replication,  and system      restores.  
• Ability to configure and manage DNS servers, mail      servers, and email security.
• Ability to manage multiple tasks simultaneously.
• Excellent verbal & written communication skills.
• Work as a team to accomplish larger goals and improve      technical knowledge. 
• Work with third party vendors for support and technical      issues. 

Specialized Knowledge, Licenses, etc.: 

• MS Office (Word, Excel, PowerPoint, Outlook) 
• RedHat Linux Enterprise
• Windows Active Directory and Servers (2016 and above)
• VMWare Server Virtualization 
• SQL Server administration
• SAN administration
• Experience with enterprise backup systems.  
• Microsoft Azure and Cloud experience.  
• Microsoft Certifications are preferred. 

Values and Mission:

Adheres to New Mexico Mutual’s values and mission by demonstrating Service Excellence, Trust, Ownership, One Team and Boldness in thought and action.  

Positive Attitude:

Develops and maintains positive working relationships with team members, customers, co-workers and management by demonstrating effective communication and collaborative skills.

Working Conditions:

• NEW MEXICO MUTUAL maintains general office      conditions with light physical demands.  
• Employees of NEW      MEXICO MUTUAL adhere to all safety rules and regulations including      building security.
• Employees participate in      ensuring safe and efficient operating conditions that safeguard employees      and facilities.
• NEW MEXICO MUTUAL maintains a drug free      environment; drug testing prior to employment as well as upon a      work-related accident.
• Exposure to VDT screens.