Government Finance Officer’s Association is hiring an IT Intern. The IT Intern will work in the Chicago office around 20 hours a week. GFOA’s internship program provides an opportunity for undergraduates with an interest in pursuing a career in IT to develop network connections with GFOA members, and refine technical skills. Interns play a critical role in supporting various programs and services that GFOA offers.  

Internship details may include but are not limited to: 

Help Desk Support 

• Learn to assist with Level 1 help desk support to staff, addressing basic technical issues related to software and hardware. 
• Learn to assist users with troubleshooting common problems and provide guidance on using Office 365 applications. 

Office 365 Suite Management  

• Focus on utilizing Office 365 Suite to enhance collaboration and communication within the organization. 
• Assist in setting up and managing Teams channels, meetings, and related functionalities. 

AI Tools Research 

• Explore and research various AI tools and technologies to determine their applicability and benefits for GFOA. 
• Evaluate potential AI solutions for improving workflows and efficiency within the organization. 

Mentorship and Career Development 

• Engage in discussions to explore personal interests beyond assigned projects and gather insights on IT careers. 
• Benefit from mentorship through sharing experiences and backgrounds in various IT areas to support career growth. 

Our organization is committed to fostering a culture of learning, collaboration, and trust. GFOA values the strength diversity of all kinds brings to the workplace and is an equal opportunity employer. 

Established in 1906, GFOA is dedicated to advancing excellence in state and local government financial management to help build thriving communities. Our 23,000+ members across the United States and Canada rely upon GFOA to provide timely information, practical educational opportunities, high-quality publications, professional networking, and current best practices. 

• Currently pursuing a career in Information Technology, Computer Science, Business Administration, or a related field. 
• Familiarity with Office 365 applications, particularly Teams, including features like chat, meetings, and file sharing. 
• Basic understanding of artificial intelligence tools and technologies is preferred. 
• Excellent written and verbal communication skills for effective interaction with staff. 
• Ability to explain technical concepts in a clear and understandable manner. 
• Ability to work collaboratively in a team environment and contribute to group projects and discussions. 
• Strong organizational skills with attention to detail in managing multiple tasks and deadlines. 
• Ability to prioritize tasks effectively in a dynamic environment. 
• Enthusiasm for learning new technologies and tools, particularly in the context of Office 365 and AI. 

Work Environment 

Onsite at the Chicago office, around 20 hours a week.  

Physical Requirements

Work is performed in an office environment. Must be able to travel short distances within office. Must be able to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.?