Summary
Provides high quality patient-focused services to all patients and coworkers in collaboration with managers. As a Human Resources Generalist, your objective will be to be a resource and provide direct support to the Human Resources team and other departmental employees as assigned with limited oversight. This position requires the demonstrated ability to handle, update and maintain sensitive information in a confidential, timely and professional manner.
Essential Duties and Responsibilities include the following:
- Maintains appropriate Human Resource standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and certification / licensure expirations.
- Performs key tasks required to administer and execute human resource programs including but not limited to compensation, benefits, disciplinary matters; disputes and investigations; performance and talent management; employee engagement and retention; and training and development.
- Makes recommendations for minor coaching and counseling situations, assists with investigations as necessary. Assumes ownership of incident resolution that may involve multiple departments and extensive research.
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
- Assists with job description as well as policy and procedure development
- Maintains working knowledge of each HR functional area; takes on assigned special projects as necessary
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices,; reviews policies and practices to maintain compliance.
- Provides employees information by answering questions and requests in a timely manner. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex / sensitive matters to the appropriate staff.
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Technical Skills - Strives to continuously build knowledge and skills; shares expertise with others.
- Customer Service - Responds promptly to customer needs.
- Interpersonal Skills - Maintains confidentiality.
- Oral Communication - Responds well to questions; participates in meetings.
- Written Communication - Presents numerical data effectively.
- Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit.
- Quality Management - Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions; displays orientation to profitability.
- Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Diversity - Promotes a harassment-free environment.
- Ethics - Keeps commitments; works with integrity and ethically; upholds organizational values.
- Organizational Support - Follows policies and procedures.
- Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
- Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; organizes or schedules other people and their tasks.
- Professionalism - Reacts well under pressure; accepts responsibility for own actions; follows through on commitments.
- Quality - Monitors own work to ensure quality.
- Adaptability - Changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Dependability - Keeps commitments; commits to long hours of work when necessary to reach goals.
Education and/or Experience Bachelor’s degree in business or related area preferred. Experience in a healthcare setting preferred. Minimum of three (3) years’ experience in HR generalist, specialist, or analyst role.
Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Reasoning Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office products- Word, PowerPoint. Advanced knowledge in Excel.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms and talk or hear. The employee may be required to occasionally lift, push, or pull up to 50 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate. The employee may be exposed to infectious or contagious diseases and a variety of electromechanical hazards. The employee may also handle emergency and/or crisis situations.
The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.