Vantaca’s vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry.

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.

Overview

The GM, Financial Services will play a critical role in growing Vantaca's ecosystem by driving customer happiness and financial results in our payments processing products (both electronic and off-line) and owning relationships with financial institutions and ecosystem partners. This senior leader will be instrumental in delivering significant revenue growth in an industry with hundreds of billions of dollars of annual transactions.

The role requires a visionary leader with deep understanding of payments processing, banking, and the broad financial services landscape. With a deep appreciation for the revenue models of financial institutions and payments solutions, the GM, Financial Services will ensure the company leverages its ecosystem to create and capture value for customers and Vantaca.

Accountability and Key Initiatives

• Deep practical experience scaling an embedded payments and financial services business, preferably within a vertical SaaS company.
• Working knowledge of integrated credit and ACH processing platforms, with proven experience optimizing adoption and take rates.
• Knowledge of treasury solutions including lockbox, and experience leveraging partnerships and banking relationships in this area.
• Understanding of current banking and card brand compliance and regulations.
• Proven experience driving cross-functional payments and treasury services initiatives. Lead the strategy to monetize Vantaca's ecosystem, focusing on payments processing products, banking relationships, and the development of an exceptional financial services partner ecosystem. 
• Develop and nurture banking partnerships, ensuring they are leveraged effectively to drive revenue growth.
• Oversee the payments processing product portfolio and the ecosystem of financial solutions. 
• Existing operational leadership within this function will report to this position.
• Drive financial results within the biggest growth-driving function in the business.
• Partner closely with the CEO, CFO, CRO, and other executive leaders to execute strategic initiatives and business objectives.
• Work closely with product leaders to continuously enhance payments processing products and other banking solutions, ensuring customer needs are met and revenue opportunities are maximized.
• Ensure compliance with all regulatory requirements and industry standards.
• Develop new revenue streams through innovative financial solutions tailored to the community management industry.
• Own the P&L for financial services, driving towards aggressive revenue goals.

• 10+ years in financial services, with 5-10 years at a bank, followed by a successful transition into payments or fintech. 
• Deep understanding of financial institution revenue models and financial product monetization.
• Extensive experience in banking partnerships, payment solutions, and AP/AR services.
• Proven ability to lead teams, including product development, operations, and business strategy, with a focus on financial services.
• Demonstrated success in driving significant revenue growth through strategic partnerships and product innovation.
• Strong communication and interpersonal skills with the ability to influence and collaborate across teams and departments.
• Bachelor's degree in finance, business, or related field; MBA or equivalent is preferred.

Our Value Prop to Employees

• Our eNPS is +54! (Google it, that is great).
• Benefits: Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.
• Named on Inc 5000 list of America’s Fastest Growing Private Companies (2021, 2022 and 2023).
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
• 2021 Winner of Coastal Entrepreneur Award, Technology Category.
• Active employee-led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
• We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.

If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Although we do business around the US, we call North Carolina home. NC was just ranked the #1 state for business in 2022 and 2023 by CNBC and we believe it! The state, and in particular the Wilmington area, is a great place to live and do work. Wilmington, where Vantaca is headquartered, really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants and live entertainment opportunities. If you want to spend some time outdoors, get some sun or go surfing or fishing, you can pick a spot along one of our beautiful beaches. Explore info about where we’re headquartered at www.nccareercoast.com