I. SUMMARY STATEMENT
As a Government Sales Manager for our hotel and conference center, your primary responsibility will be to cultivate and maintain relationships with government clients to secure bookings for meetings, conferences, and events. You will play a crucial role in driving revenue growth by targeting government agencies and organizations and providing them with exceptional service, tailored event solutions, and a seamless booking process.
II. SUPERVISION
Reports to the Director of Sales, and in absence of DOS, reports to General Manager/Executive Director.
I. MAJOR DUTIES AND RESPONSIBILITIES
1. Identify and Target Government Clients:
a. Research and identify current and potential government clients at the local, state, and federal levels
b. Build a comprehensive database of government contacts and decision-makers.
c. Develop a deep understanding of the specific needs and requirements of government clients.
2. Sales and Prospecting:
a. Proactively reach out to government clients through various channels, including phone calls, emails, and networking events.
b. Create and deliver sales presentations and have business conversations tailored to government clients, highlighting the hotel and conference center's features, amenities, and high value packages.
c. Respond promptly to inquiries and requests for proposals (RFPs) from government clients.
d. Maintain client details in the CRM to help you maintain relationships.
e. Host in-person property visits with clients
3. Relationship Building:
a. Build and nurture strong relationships with government clients to foster long-term partnerships.
b. Act as a trusted advisor, understanding their unique needs and offering tailored event solutions.
c. Stay updated on government policies, regulations, and budget cycles that may impact their event planning.
4. Negotiation and Contract Management:
a. Collaborate with government clients to negotiate terms, pricing, and contracts that meet their budgetary and logistical requirements.
b. Ensure that all contracts are accurately prepared and executed.
5. Collaboration with Internal Teams:
a. Work closely with the hotel and conference center's operations, dining, and conference services teams to ensure the seamless execution of meetings and events.
b. Communicate client expectations and requirements to internal teams effectively.
6. Attend Industry Events:
a. Participate in industry-related conferences, trade shows, and networking events to expand your network and stay informed about industry trends.
7. Embraces the Mission and Vision of the Maritime Conference Center and represents the organization professionally.
8. Assists the Sales department with team events, client events, etc.
II. DESIRED QUALIFICATIONS
1. Bachelor's degree in hospitality management, business, or a related field (preferred).
2. Proven track record in sales, specifically in the hospitality industry with government clients.
3. Excellent communication, negotiation, and interpersonal skills.
4. Strong organizational and time-management abilities.
5. Familiarity with government procurement processes and regulations is a plus.
6. Proficiency in using CRM software and Microsoft Office Suite.
7. Ability to work independently and as part of a team.