Job Overview

As an Accounts Receivable Coordinator, you will be a vital member of our finance team, responsible for ensuring the accurate and timely processing of customer payments. Your ability to manage multiple priorities, communicate effectively, and pay close attention to detail will be critical to your success in this role. You will also play a key role in resolving discrepancies and maintaining accurate financial records, all while supporting the team with a well-organized approach to managing accounts receivable tasks.

Key Responsibilities

Your primary duties will include:

• Accurate Payment Posting: Efficiently post customer payments in the CieTrade system, including checks, ACH, wire, and credit card transactions, ensuring records are meticulously maintained.
• Discrepancy Resolution: Investigate and resolve account discrepancies by gathering and reviewing information from Account Management and customers, clearly communicating any issues and solutions.
• Proactive Collections: Identify and collect past due balances with a strong focus on timelines, accuracy, and professional communication with customers.
• Weekly Reporting: Generate and distribute weekly aging reports, communicating insights clearly to the administration team and recommending actionable steps for resolution of unpaid balances.
• Deduction Management: Analyze and resolve unauthorized or invalid deductions, following through with attention to detail and persistence.
• Daily Reconciliation: Reconcile daily deposits and ensure financial records are kept clear and accurate.
• Customer Contact: Manage weekly customer contacts to facilitate invoice payments, balancing time management skills with a personalized approach to customer relations.
• Confidentiality: Maintain confidentiality of both organizational and customer information, ensuring professionalism at all times.
• Additional Projects: Support the team with other ad-hoc projects, ensuring high levels of organization and adherence to deadlines.

Required Qualification & Skills

We are looking for candidates with the following qualifications:

Education:

• High School Diploma required; associate’s degree in business or accounting preferred

Experience:

• At least 1 year of Accounts Receivable experience

Technical Proficiency:

• Experience with Microsoft Excel and Word, with the ability to create clear and accurate records

Core Skills:

• Strong communication skills to convey issues and solutions effectively
• Excellent organizational and time management skills to handle multiple priorities
• High attention to detail when recording payments and managing accounts

Personal Qualities:

• A proactive and self-motivated approach to solving problems and following through to resolution
• Ability to maintain confidentiality and handle sensitive information professionally

Success Factors

You will thrive in this role if you:

• Stay organized and manage your time efficiently, handling multiple projects and tasks simultaneously.
• Communicate clearly and effectively with both internal teams and external customers, ensuring timely and accurate resolutions to issues.
• Maintain a high level of attention to detail in all aspects of your work, from payment posting to report generation.
• Proactively identify and resolve discrepancies, ensuring customer satisfaction and smooth financial operations.
• Balance independent work with team collaboration in a remote work environment.

Applicants' remote working location must be within either Central Time Zone or Eastern Time Zone. The required business hours are Monday - Friday from 8:00am - 4:30pm Eastern Time. This position is compensated with a pay rate of $18.00 - $20.00 an hour. Our Accounts Receivable position is a full time, benefits eligible, non-exempt, remote role. 

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or assume sponsorship of an employment visa at this time.

Why Work At Northstar?

At Northstar, we are committed to fostering a supportive and inclusive work culture that values diversity, equity, and professional growth. We offer:

Comprehensive Benefits:

• Health, dental, and vision coverage
• Company provides short-term, song-term disability, and life insurance 
• Many more supplemental and voluntary benefits programs
• 401(k) plan with a 100% match on your first 4%; this matching contribution is also 100% vested.
• Generous PTO and volunteer time off
• 7 observed holidays

Career Development:

• Access to training, mentorship, and opportunities for advancement within the company

Remote-first Working Environment:

• Virtual culture & teambuilding events to create and maintain a sense of belonging, connection, and inclusivity between team members.

DEIB Statement & Commitment

At Northstar Recycling, our company’s intention behind Diversity, Equity, Inclusion, and Belonging (DEIB) is to create a more inclusive and equitable culture, business practices and methods of operation. As an organization, we are continuing the work that allows for unlearning, accountability, and acceptance. We are incorporating DEIB thinking in all our interactions including hiring, promotion, and retention efforts.

To hold ourselves accountable, Northstar utilizes a DEIB scorecard to measure the following performance metrics: Employee Education and Participation; Leadership Support and Investment; Data Practices; and Retention, Hiring and Promotion. Each metric is evaluated on a quarterly basis and Northstar’s progress is reviewed annually with our leadership team to drive accountability organizationally.

Northstar takes many actions to promote DEIB practices, especially as they relate to recruitment, retention, and promotion. We support our employees through educational resources and training, professional development opportunities, and formal Mentorship programs. We also offer several Affinity Groups and our DEIB Employee Resource Group (ERG). 

EEOC Statement

Northstar Recycling adheres to all applicable federal, state, and local laws regarding equal employment opportunity that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, national origin, age (40 or older), handicap or disability, genetic information, or military status. It is also illegal to discriminate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit.

Northstar Recycling is committed to fully complying with the Americans with Disabilities Act (ADA), which ensures equal opportunity for qualified persons with disabilities. Reasonable accommodation is available to all disabled employees, where their disability affects the performance of job functions. All employment decisions are based on the merits of the situation in accordance with defined criteria, and not on the disability of the individual. The Company will follow any state or local law that provides individuals with disabilities greater protection than the federal ADA law.