Job Description
Fund Development Specialist
SUPERVISOR: Fund Development Director
DEPARTMENT: Strategic Initiatives
FLSA STATUS: Non-Exempt
LAST UPDATED: 01/01/2022
POSITION SUMMARY
The Fund Development Specialist will infuse and model the Girl Scout Law into their everyday work to build girls of courage, confidence, and character who make the world a better place.
The Fund Development Specialist is responsible for ensuring the accurate and timely entry of all donations and pledges into the fund development data management system. The Fund Development Specialist is responsible for ensuring proper acknowledgment and recognition of donors, including, but not limited to, thank you cards, thank you letters, acknowledgment of tributes and/or memorial gifts, tax receipts, and pledge reminders. This position is responsible for maintaining accurate and comprehensive data in the fund development data management system, gift coding, daily and monthly gift and pledge reports, troop check request reporting, and grant tracking reports, as well as performing data analytics to guide the development program. The position is also responsible for a variety of annual giving fundraising projects and is directly accountable for generating fundraising revenue for the Diamonds Council.
MAJOR ACCOUNTABILITIES
- Ensures that all pledges and gifts to the council are processed and receipted accurately and on a timely basis, and per processing and receipting guidelines.
- Manages the daily work of donation processing and coding, pledge management, acknowledgment letters, corporate gifts, and matching gifts, check requests, and gifts in kind processing.
- Collaborates with the fund development team and other departments to ensure that donation policies and procedures are developed and adhered to.
- Develops and runs reports on donation, pledge, and grant status as requested, ensures data integrity, and makes necessary corrections promptly.
- Creates and maintains donor and monthly gift files in an organized and efficient manner.
- Builds rapport with donors to ensure overall customer satisfaction to support successful fundraising.
- Provides support to council fund development programs and special events.
- Development and execution of annual giving campaigns such as the employee giving campaign, ToGetHerThere, Man Enough to Be a Girl Scout, Restaurant Week, in-kind giving solicitations and others to be determined.
- Ensures donor confidentiality.
- Implements other duties as assigned
· In keeping with our commitment to the Girl Scouts Law and Promise, our council places particular emphasis on teamwork, investment in the success of the organization, and commitment to each other. To align with those values, we expect that all team members will actively engage in ‘all call’ endeavors as announced by the organization periodically. There are times throughout our year when the work of other departments becomes heavy and/or critically timely. In the spirit of teamwork, we require that requests for assistance be met with collaborative enthusiasm by all team members. Examples may include but are not limited to—membership recruitment/renewal campaigns and efforts, product program logistics and support to include cookie cupboards and volunteer assistance, volunteer appreciation and engagement, retail inventory and delivery (among regional offices), program signature event participation, and support, and property maintenance/improvement as requested.
SUPERVISORY ACCOUNTABILITIES
Staff: None
Committee(s): None
CULTURAL EXPECTATIONS
Professionalism - complying strictly with corporate policies and procedures; conducting oneself with integrity, reliability, and accountability; demonstrating pride in attention to day-to-day work and processes; representing the organization well and being committed to its mission; developing and maintaining relationships with a spirit of inclusion and respect; exhibiting courtesy and attentiveness to the thoughts, feelings, and ideas of others; engaging in courageous conversations by being able to engage considerately with others; representing the organization appropriately and effectively with your words, actions, and appearance
Timeliness - being accountable to deadlines and schedules; holding oneself to a high standard of punctuality and preparedness; optimizing personal timetables to accelerate organizational workflow and prevent/reduce inefficiencies of time, resources, and talent; being available and accessible during work hours; showing up for work on time and when you should.
Organizational Citizenship - being a productive member of the organizational team; contributing to the collective whole of the organization; having a commitment to the success of the organization, as well as your member department; devoting yourself to the advancement of our collective mission.
Environmental Respect - demonstrating respect and care for all organizational property and facilities; engaging in practices that support a welcoming and productive workspace; remaining mindful and sensitive to the needs/feelings of other team members; doing your part to keep property and facilities clean, uncluttered and well-maintained to support an optimally operational environment; dedicating yourself toward the Girl Scout ideal of ‘leaving a place/space better than you found it; conserving energy and resources whenever possible.
Possibility Thinking - striving to contribute to a ‘next-level’ mindset regarding organizational objectives; engaging in innovative work plans to achieve goals; participating in discussions and seeking input regarding problem-solving measures; exhibiting creativity and a willingness to try new things to achieve results.
KNOWLEDGE AND CREDENTIAL QUALIFICATIONS
Required
· High school diploma and experience in fundraising and/or nonprofit field, data management, bookkeeping/clerical or administrative support
· 3-5 years of bookkeeping, data management, and customer service experience
· Valid driver’s license and safe driving record
Preferred
· Bachelor’s degree in marketing or related field with 1-2 years of experience in fundraising database management.
· Knowledge of Girl Scout Leadership Experience
ABILITY AND SKILLS QUALIFICATIONS
- Close attention to detail
- Knowledge of data entry and appropriate donor acknowledgment/recognition practices
- Strong interpersonal/human relations skills
- Strong verbal and professional written communication skills
- Project management skills
- Adheres to the AFP Donor Bill of Rights and Code of Ethics
- Strong initiative and analytical skills
- Ability to maintain a high level of confidentiality and professionalism
· Subscribes to the principles of the Girl Scout Movement
· Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines.
· Strong human relations skills and have ability to work well with people of diverse backgrounds
· Ability to exercise good judgment
· Excellent written and oral communication skills
· Excellent computer skills
· Solution driven with the ability to effectively problem-solve
HOURS AND TRAVEL
· Willingness to work a flexible schedule, including some nights and weekend
Fund Development Specialist
SUPERVISOR: Fund Development Director
DEPARTMENT: Strategic Initiatives
FLSA STATUS: Non-Exempt
LAST UPDATED: 01/01/2022
POSITION SUMMARY
The Fund Development Specialist will infuse and model the Girl Scout Law into their everyday work to build girls of courage, confidence, and character who make the world a better place.
The Fund Development Specialist is responsible for ensuring the accurate and timely entry of all donations and pledges into the fund development data management system. The Fund Development Specialist is responsible for ensuring proper acknowledgment and recognition of donors, including, but not limited to, thank you cards, thank you letters, acknowledgment of tributes and/or memorial gifts, tax receipts, and pledge reminders. This position is responsible for maintaining accurate and comprehensive data in the fund development data management system, gift coding, daily and monthly gift and pledge reports, troop check request reporting, and grant tracking reports, as well as performing data analytics to guide the development program. The position is also responsible for a variety of annual giving fundraising projects and is directly accountable for generating fundraising revenue for the Diamonds Council.
MAJOR ACCOUNTABILITIES
• Ensures that all pledges and gifts to the council are processed and receipted accurately and on a timely basis, and per processing and receipting guidelines.
• Manages the daily work of donation processing and coding, pledge management, acknowledgment letters, corporate gifts, and matching gifts, check requests, and gifts in kind processing.
• Collaborates with the fund development team and other departments to ensure that donation policies and procedures are developed and adhered to.
• Develops and runs reports on donation, pledge, and grant status as requested, ensures data integrity, and makes necessary corrections promptly.
• Creates and maintains donor and monthly gift files in an organized and efficient manner.
• Builds rapport with donors to ensure overall customer satisfaction to support successful fundraising.
• Provides support to council fund development programs and special events.
• Development and execution of annual giving campaigns such as the employee giving campaign, ToGetHerThere, Man Enough to Be a Girl Scout, Restaurant Week, in-kind giving solicitations and others to be determined.
• Ensures donor confidentiality.
• Implements other duties as assigned
• In keeping with our commitment to the Girl Scouts Law and Promise, our council places particular emphasis on teamwork, investment in the success of the organization, and commitment to each other. To align with those values, we expect that all team members will actively engage in ‘all call’ endeavors as announced by the organization periodically. There are times throughout our year when the work of other departments becomes heavy and/or critically timely. In the spirit of teamwork, we require that requests for assistance be met with collaborative enthusiasm by all team members. Examples may include but are not limited to—membership recruitment/renewal campaigns and efforts, product program logistics and support to include cookie cupboards and volunteer assistance, volunteer appreciation and engagement, retail inventory and delivery (among regional offices), program signature event participation, and support, and property maintenance/improvement as requested.
SUPERVISORY ACCOUNTABILITIES
Staff: None
Committee(s): None
CULTURAL EXPECTATIONS
Professionalism - complying strictly with corporate policies and procedures; conducting oneself with integrity, reliability, and accountability; demonstrating pride in attention to day-to-day work and processes; representing the organization well and being committed to its mission; developing and maintaining relationships with a spirit of inclusion and respect; exhibiting courtesy and attentiveness to the thoughts, feelings, and ideas of others; engaging in courageous conversations by being able to engage considerately with others; representing the organization appropriately and effectively with your words, actions, and appearance
Timeliness - being accountable to deadlines and schedules; holding oneself to a high standard of punctuality and preparedness; optimizing personal timetables to accelerate organizational workflow and prevent/reduce inefficiencies of time, resources, and talent; being available and accessible during work hours; showing up for work on time and when you should.
Organizational Citizenship - being a productive member of the organizational team; contributing to the collective whole of the organization; having a commitment to the success of the organization, as well as your member department; devoting yourself to the advancement of our collective mission.
Environmental Respect - demonstrating respect and care for all organizational property and facilities; engaging in practices that support a welcoming and productive workspace; remaining mindful and sensitive to the needs/feelings of other team members; doing your part to keep property and facilities clean, uncluttered and well-maintained to support an optimally operational environment; dedicating yourself toward the Girl Scout ideal of ‘leaving a place/space better than you found it; conserving energy and resources whenever possible.
Possibility Thinking - striving to contribute to a ‘next-level’ mindset regarding organizational objectives; engaging in innovative work plans to achieve goals; participating in discussions and seeking input regarding problem-solving measures; exhibiting creativity and a willingness to try new things to achieve results.
KNOWLEDGE AND CREDENTIAL QUALIFICATIONS
Required
• High school diploma and experience in fundraising and/or nonprofit field, data management, bookkeeping/clerical or administrative support
• 3-5 years of bookkeeping, data management, and customer service experience
• Valid driver’s license and safe driving record
Preferred
• Bachelor’s degree in marketing or related field with 1-2 years of experience in fundraising database management.
• Knowledge of Girl Scout Leadership Experience
ABILITY AND SKILLS QUALIFICATIONS
• Close attention to detail
• Knowledge of data entry and appropriate donor acknowledgment/recognition practices
• Strong interpersonal/human relations skills
• Strong verbal and professional written communication skills
• Project management skills
• Adheres to the AFP Donor Bill of Rights and Code of Ethics
• Strong initiative and analytical skills
• Ability to maintain a high level of confidentiality and professionalism
• Subscribes to the principles of the Girl Scout Movement
• Demonstrated ability to successfully manage multiple priorities, work independently, and meet deadlines.
• Strong human relations skills and have ability to work well with people of diverse backgrounds
• Ability to exercise good judgment
• Excellent written and oral communication skills
• Excellent computer skills
• Solution driven with the ability to effectively problem-solve
HOURS AND TRAVEL
• Willingness to work a flexible schedule, including some nights and weekends