Summary

Provides excellent guest service by efficiently handling transactions with guests. Runs register and performs other duties in food service. Under the direction of the Rock City Gardens Food & Beverage Manager the Rock City Food Partner is responsible for performing the following duties:

Responsibilities

•  Delivers excellent guest service to internal and external customers in line with the organization’s mission, culture, and values.
•  Models appropriate guest and partner interaction at all times. 
•  Grows sales by Up-Selling.
•  Operates cash register to conduct transactions, including opening and closing procedures and daily deposits.
•  Assists in ensuring temperatures are checked and recorded regularly.
•  Ensures the work area is properly stocked and is kept in clean and organized order.
•  Prepares and serves food.
•  Ensures portion control and food quality to minimize loss.
•  Assists with cleanliness and organization of the dining room, windows, and doors of restaurant.
•  Restocks items when needed.
•  Assists in ensuring health codes and safety standards are followed in order to maintain a high health score.
•  Adheres to company policies.
•  Performs other duties as assigned by management.

Qualifications

•  At least 1-year previous experience in food service or related field and willingness to receive training.
•  Possess a kind personality, the desire to contribute to a great team, and willingness to learn or improve skills.
•  Ability to display a professional, engaging, and polite image to guests and team partners.
•  Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team.
•  Ability to read and understand operational documents.
•  Ability to work effectively with a team in a fast-paced, efficient, environment.
•  Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. 
•  Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
•  Required to regularly use hands and fingers. Ability to lift/move up to 50 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.