Join Our Team as our Director of Sales! Unlock Your Sales Potential!

Are you a dynamic and ambitious individual passionate about driving business growth? Do you thrive in a fast-paced environment where innovation and collaboration are key? Are you a leader who knows how to do outbound sales? If so, we want you on our team!

About Us:

At TeamSupport, we are revolutionizing post-sale customer support for B2B companies by providing an all-in-one platform for Customer Support, Customer Success, Engagement, and Analytics. Our purpose is simple: to help companies increase customer satisfaction, reduce churn, and build lasting relationships. With a customer-first approach, we seek a driven Director of Sales to lead our outbound sales efforts while contributing directly to revenue growth.

About the Role:

The Director of Sales will be instrumental in building our outbound sales program from strategy to execution while maintaining an individual sales quota. In this "player-coach" role, you'll test outbound sales strategies firsthand before building and leading a high-performing team. You will design methodologies, select sales tools, and help shape the overall outbound sales structure as we aim to grow our customer base. The ideal candidate is a proactive leader with deep outbound sales expertise and a passion for driving revenue.

What You’ll Do:

• Design & Execute Sales Strategy: Build and implement a comprehensive outbound sales strategy to acquire new customers, increase revenue, and drive business growth.
• Lead by Example: Serve as a hands-on sales leader, achieving personal sales targets while developing testing methodologies for outreach scripts, cadences, and sales processes.
• Client Engagement: Establish strong relationships with key clients and strategic partners to maximize sales potential and business opportunities.
• Analyze & Optimize: Use CRM and sales tools to track performance metrics, analyze data, and generate actionable insights to improve outbound sales efforts continuously.
• Collaborate Across Teams: Work closely with marketing, product development, and other cross-functional teams to align outbound sales initiatives with broader business goals.
• Reporting & Forecasting: Deliver regular reports and presentations to the leadership team, highlighting key achievements, opportunities, and areas for improvement.
• Market Insights: Analyze market trends, competitor activity, and customer feedback.

About You:

• Experience & Success: 6+ years of B2B outbound sales experience, ideally within SaaS, with a proven track record of exceeding sales targets and generating new business.
• Strategic Leadership: Demonstrated ability to develop and execute outbound sales strategies while managing team performance and providing ongoing coaching.
• Hands-On Approach: A player-coach who enjoys selling, onboarding clients, and personally testing sales strategies.
• Sales Tools Expertise: Knowledge of lead generation, lead augmentation, CRM tools, and sales automation platforms.
• Strong Communicator: Exceptional communication, negotiation, and interpersonal skills, with the ability to build trust and rapport with clients and internal teams.
• Leadership & Team Building: A natural leader who can motivate, mentor, and inspire a future high-performing sales team.
• Results-driven: A relentless focus on achieving results and continuous improvement.

These qualifications will set you up for success in our energetic and innovative sales environment. If you embody these traits, we want to hear from you!

Why Work Here:

TeamSupport is a 100% remote global workforce with a tremendous TEAM-oriented culture. You are a name, not a number: the work you do and the relationships you build matter.  We care about our customers and each other. We have a ton of GREAT BENEFITS!!

• 100% Employer-paid medical/dental coverage.
• Voluntary vision and life insurance
• Flexible PTO policy
• Company paid holidays.
• 401K matching
• Leadership who listens and promotes work/life balance.

TeamSupport is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.