Communications & Marketing Manager

Reports to: Assistant General Manager

Position Overview:

The  Communications and Marketing Manager is responsible for crafting and executing the Club's communication strategy to enhance member experience, brand visibility and reputation. The Manager leads the promotion and marketing of club activities and events. This role also includes overseeing the Club's website, member and employee communications, managing social media initiatives, event photography, and maintaining photo archives. 

In addition, the Manager ensures effective internal communication within the Club by keeping employees informed about key developments, policies, and events. The role includes creating visually engaging materials such as digital flyers, menus, posters, and weekly email newsletters, all aligned with the club’s brand and messaging.

Job Tasks/Duties:

· Supervises development of the club’s communications program

· Establishes and creates marketing materials for all aspects of the club, including special events, menus,  activities, in-house signage and other relevant materials. 

· Oversees all direct e-mailings, including composition and design.

· Take photos and videos for use in club publications and social media.

· Creates flyers, signs and promotional materials 

· Works with department heads to determine web needs.

· Maintains and promotes club’s website content and usage for members and staff.

· Responsible for the updates and accuracy of the calendar of events and e-mail blasts to members. Coordinates writers, editors and others who assist with the club’s newsletters.

· Writes, composes or edits all club articles; collects, organizes and submits all copy for production on a timely basis; proofs contents for corrections and changes; responsible for design and layout of page format and cover design.

· Serves as managing editor of the employee newsletter.

· Develops e-mail promotions and mailings with guidance from the AGM and other department heads.

· Attends staff meetings.

· Uses social media to communicate with and promote special events to members.

· Provides administrative support to Membership Services office and drafts correspondence to members and non-members as needed to support the club administration

Compensation & Benefits: 

Compensation is commensurate with experience, plus annual bonus. Comprehensive benefits package including: 

·  Salary Range: $55,000 - $65,000.

· Health, Dental, Vision, Life Insurance

·  401K with match 

· Professional Membership 

· Paid Time Off 

· Daily Complimentary Meal 

· Participation in the Northmoor Education Foundation Scholarship Foundation

Why Join Northmoor Country Club?

· Opportunity to work at one of the premier private clubs on the North Shore.

· Collaborative and supportive work environment.

· Competitive salary and benefits package.

· Ongoing professional development and growth opportunities.

How to Apply: Interested candidates are invited to submit their resume and a cover letter to our HR Coordinator, Tea Bajrektarevic teab@northmoor.org no later than October 29th, 2024.

Education and/or Experience

· Undergraduate degree in Marketing, Graphic Design, Communications or English desirable.

Job Knowledge, Core Competencies and Expectations

· Skill and experience in feature writing, copywriting, proofreading and editing. 

· Skill and experience with marketing content design and distribution.

· Familiarity with ChatGPT and Canva 

· Familiarity with editing standards including The Chicago Manual of Style, the Associated Press Stylebook. Website content management experience required.

· Experience with computer graphics software, including In-Design, Illustrator, Photoshop, PowerPoint, Microsoft Publisher and Adobe Acrobat.

Physical Demands and Work Environment:

• Ability to reach, bend, stoop, stand, and lift up to 40 pounds.
• Must be able to sit for extended periods.
• Moderate noise levels are present in the work environment.
• Ability to work in varying indoor and outdoor temperatures.