The Outside Territory Sales Manager is responsible for managing the commercial performance of Charles River Apparel within the territory of North Carolina and South Carolina. The person in this role will be responsible for growing, maintaining, and servicing existing and new customers within the territory in an efficient, effective and profitable manner.

Key Responsibilities 

• Achieve commercial targets set by the business. 
• Maintain strong relationships with existing customers and to grow and nurture existing business. 
• Create new business and sales growth via leads identified by lead generation or other sources. 
• Proactively plan and execute regular structured sales visits within assigned territory in line with company expectations.
• Implement and execute strategic customer plans to increase revenue, market share and brand equity. 
• Maintain and utilize the company CRM platform for the territory.
• Create and execute brand marketing collateral and resources to deliver impactful, personalized presentations to the customer. 
• Adhere to CRA internal policies and processes. 
• Maintain contact with all clients to ensure only the highest level of customer satisfaction exists. 
• Be the subject matter expert on all products and services offered by Charles River Apparel. 
• Provide feedback internally to the relevant departments on market trends, customer trends and product trends. 
• Manage T&E costs within the territory.
• Adhere to the Charles River Apparel ‘World Class Basics’. 

• Must demonstrate commercial acumen from understanding of pricing, margins, forecasting and proposals.
• Must be a self-starter that can work with little supervision and maintain high professional standards. 
• Must demonstrate great communication skills.
• Must possess strong time management and organizational skills. 
• Must possess great presentation skills both in-person and virtually. 
• Must demonstrate negotiation skills in a fast-paced environment.
• Understands how to initiate, manage, develop and navigate both large and small company business and maintain relationships at various levels of the organization. 
• Must be technology proficient and have experience in CRM and Microsoft Office. 
• Candidate must adhere to all company policies, procedures and code of ethics while representing the company.  

Skills/Education 

• Bachelor’s degree and/or prior industry sales experience 
• 5+ years of direct sales experience required calling on multiple accounts, focusing on sales development and relationships. 
• Promotional Products experience preferred. 
• Proven track record of selling success with an ability to adapt to dynamic market segments. 
• Ability to work in a fast paced, demanding & numbers driven environment while being able to think on your feet and be a creative problem solver. 
• Must be willing to travel 3-4 days per week throughout the region on a regular basis. Frequent overnight travel may be required. 
• Position requires constant lifting and handling of the product line.