Associate Product Information Manager

As the Associate Product Information Manager at Ergodyne, you'll report to the VP of Operations and will oversee the company’s Product Information Management (PIM) system. This position will be responsible for managing the data input and standardization, content and overall workflow of Ergodyne’s product offerings, from introduction of new items to on-going maintenance of data and images in the PIM (Salsify). You'll collaborate closely with the Product Management, Marketing and Sales teams as well as any external partners to ensure data integrity, synchronization, and optimization. This position requires you to be in the office Monday-Wednesday with an option to WFH Thursday/Friday.

You have already accomplished (required):

• Bachelor’s degree in Data Management, Business, Marketing or a related field
• 2+ years of experience managing a team or cross-functional processes
• 2+ years of experience with PIM systems and master data administration
• Experience with PIM (Salsify preferred), ecommerce (Drupal) systems

You may have already accomplished (preferred):

• Web experience in B2B, B2C 
• GS1 GDSN experience

What YOU are good at:

• Can communicate with all styles to foster ever improving teamwork
• Is organized for productivity and  efficiency, yet flexes to anticipate and meet the needs of others
• Makes thoughtful, creative, and timely decisions after analyzing situations
• Stays current. Demonstrates a passion for learning with reading, research, and networking

What WE are good at:

• Working Hard. Playing Hard. Living Tenaciously
• Making well-crafted, innovative, high-function products that Make The Workplace A Betterplace™
• Being distinctively and disruptively creative from bow to stern
• Endeavoring to be fair-minded, transparent and positive in all we say and do

Addendum:

Product Information Management (PIM) System Administration:

• Manage the PIM system (Salsify) including user and role management, support and training while defining and managing cross-functional processes to ensure data integrity, conformance, and best practices.
• Manage user access and permissions within the PIM system
• Provide training and support to internal users on PIM system functionality
• Define, build and maintain workflows within the platform to improve,  operationalize and streamline relevant business processes across different teams
• Manage the  PIM budget and negotiate contracts, ensuring organizational alignment and cost-effectiveness
• Identify gaps in product content when mapped to retailer requirements, and  formulate plans to fill those content gaps that may improve conversion rate on digital storefronts
• Distribute product information to various sales channels (e-commerce websites, marketplaces, catalogs, print media, etc.)

Data Management and Governance:

• Design and lead product lifecycle governance strategy and discussions, create and document processes to include implementation, audit policies, processes, standards, outputs and workflows used to support effective data organization and management
• Develop and implement data standards, processes, and workflows for product information
• Ensure data accuracy, consistency, and completeness across all channels
• Manage data governance and compliance with industry regulations

Workflow and Process Optimization:

• Streamline product information management processes to improve efficiency and reduce time-to-market
• Implement automation tools and workflows to automate manual tasks
• Monitor and analyze key performance indicators (KPIs) to measure process effectiveness
• Drive digital innovation and exploration by testing and evaluating new technologies and artificial intelligence (AI)