We are honored to have been named a Star Tribune Top Workplace for a third year in a row! This year, Accra has been awarded the Culture Excellence Awards for Innovation and Work-Life Flexibility.

This award is a reflection of the incredible team we have here at Accra where each employee can bring their whole self to work. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities
• Generous Paid Time Off options
• Free Mental Health/Wellbeing Program
• Health, Dental, & Vision Insurance for full time employees
• HSA + FSA for full time employees
• Retirement Plan
• Company Paid Disability & Life Insurance for full time employees

About This Position:

The Employee relations specialist will be responsible for answering calls and emails for the Agency HR team. Review and authorize employee overtime and resolve employee incidents.

• Two-year degree or one (1) year of experience in a human resources field.
• Exposure to home health or human services is a plus.
• Enthusiastic individual, who is eager to learn and grown in the PCA Choice field.
• Pass a background study with the Minnesota Department of Human Services.

Essential Duties:

• Be responsible for answering incoming phone calls and emails to the Agency HR extension and group inbox with an emphasis on providing excellent customer service. 
• Review and authorize employee overtime.
• Help resolve employee incidents.
• Distribute incoming application materials for processing.
• Be able to direct callers or tasks to other Human Resources Teams.
• Work with internal and external parties to resolve issues brought to the HR team.