ABOUT US:

RafterOne is an esteemed Salesforce Summit Partner, building our clients businesses with multi-cloud commerce solutions. As Rafters, we are tightly bonded to RafterOne culture as we design and deliver world-class solutions to our clients.

"We are Respectful.”

"We are Adaptable.”

"We are Focused.”

"We are Thoughtful.”

"We are Engaged.”

“We are Relationship Driven”

WE ARE ONE PROBLEM-SOLVING TEAM

JOB SUMMARY:

We are seeking a talented Salesforce Application Architect with a strong background in Service Cloud and Digital Engagement to join our team at RafterOne, a leading Salesforce partner specializing in delivering innovative solutions. The ideal candidate will have extensive experience architecting and implementing complex Salesforce solutions that integrate with various third-party systems to meet our clients' unique business needs.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Technical Leadership: Provide technical leadership and guidance to project teams, ensuring alignment with architectural best practices and standards.
• Requirements Gathering: Collaborate with clients and internal stakeholders to gather and analyze business requirements, translating them into scalable and extensible technical solutions.
• Platform Expertise: Serve as a subject matter expert on the Salesforce platform and related technologies, staying updated on new features, releases, and best practices.
• Performance Optimization: Identify and address performance bottlenecks and scalability issues in Salesforce integrations, optimizing system performance and user experience.
• Documentation: Create comprehensive technical documentation including solution designs, integration specifications, data mappings, and architecture diagrams.
• Collaboration: Work closely with cross-functional teams including developers, system administrators, business analysts, and project managers to deliver high-quality integrated solutions on time and within budget.
• Client Engagement: Build and maintain strong relationships with clients, serving as a trusted advisor on Salesforce integration strategies, best practices, and emerging technologies.

EDUCATION, TRAINING AND EXPERIENCE:

• Certification: Salesforce Certifications: Admin, Service and Sales Cloud, Platform App, Experience Cloud (nice to have)
• Experience: Minimum of 7 years of experience architecting and implementing Salesforce solutions, preferably in a consulting environment, with strong expertise in Service Cloud and Digital Engagement.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Technical Requirements: Deep understanding of Salesforce platform, including Flow, Apex, Visualforce, Lightning Components.
• Eligible to work in the applicable region where the job is advertised without the need for current or future sponsorship.
• Communication Skills: Excellent communication and interpersonal skills with the ability to effectively engage with clients, present technical concepts, and lead discussions with cross-functional teams.
• Team Player: Proven ability to work collaboratively in a fast-paced consulting environment, fostering teamwork, knowledge sharing, and continuous learning.
• Analytical Thinking: Strong analytical and problem-solving skills with the ability to analyze complex business requirements and design elegant technical solutions.
• Communication Skills: Excellent communication and interpersonal skills with the ability to effectively engage with clients, present technical concepts, and lead discussions with cross-functional teams.
• Team Player: Proven ability to work collaboratively in a fast-paced consulting environment, fostering teamwork, knowledge sharing, and continuous learning.

RafterOne is an Equal Employment Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

PixelMEDIA, Docmation and Gears DBA: RafterOne and its affiliates (“RafterOne,” “we,” “us,”or “our”) provide this Privacy Notice, which applies to California resident employees, employee applicants, owners, directors, officers, and contractors of RafterOne, as well as, as applicable, those individuals’ emergency contacts and beneficiaries who are California residents. This Privacy Notice sets forth our practices with respect to information that can reasonably be linked with an individual (“Personal Information”), as required by the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), collectively herein referred to as the “CA Privacy Law”.

Please note, there may be additional or different privacy notices or disclosures that govern our use of your Personal Information beyond the CA Privacy Law. Where collection, use, and disclosure of Personal Information is subject to the CA Privacy Law, this Privacy Notice shall prevail. For collection, use, and disclosure of Personal Information beyond the CA Privacy Law, those separate and relevant privacy notices and disclosures shall prevail.