Roswell Park Care Network is a leading provider of oncology and specialty care community practices, dedicated to delivering exceptional patient care and innovative treatment solutions. We are committed to fostering a collaborative and supportive work environment for our team members. 

 We are seeking an experienced Billing Manager to oversees the billing operations for our oncology and specialty practices. This role is responsible for managing all aspects of the revenue cycle, including billing, collections, patient  financial counseling, and accounts receivable management. The position focuses on implementing strategies to enhance cash flow, minimize bad debt, and ensure the accuracy of billing across multiple specialties.

This position does require experience with the Medent EHR system , and oncology-specific billing and coding experience is highly preferred. 

 Brief Description of Duties:       

• Manage billing operations for both oncology and specialty practices, ensuring accurate and timely billing, collections, and revenue cycle processes.
• Develop and implement strategic revenue cycle management (RCM) plans to optimize cash flow, reduce bad debt, and ensure the financial health of the organization.
• Monitor and report on key performance indicators (KPIs), ensuring revenue cycle processes meet or exceed  targets.
• Standardize billing processes and   workflows across multiple specialties to achieve operational consistency  and efficiency.      
• Lead, mentor, and train the billing team, ensuring ongoing education on industry updates and RCM best  practices.
• Conduct performance evaluations and  provide coaching to ensure the team meets performance goals.
• Collaborate with finance, front office,  prior authorization team, and other departments to ensure smooth integration and alignment of billing and revenue cycle activities.      
• Act as the primary point of contact for patient billing inquiries, offering  financial counseling and assistance with payment plans as needed.
• Work closely with insurance companies to resolve claims issues, manage denials, and ensure proper reimbursement for oncology and specialty services.       
• Stay  updated with changes in healthcare regulations and billing practices to  ensure compliance.
• Participate in performance improvement and continuous quality improvement  activities.
• Represent the organization positively and professionally in all interactions
• Assist with the development of policies and procedures related to billing operations.  
• Other duties as assigned

Education: Associate or bachelor’s degree preferred; additional education in healthcare administration or a related field is preferred.

Experience: Extensive experience in revenue cycle management, focusing on tracking KPIs and driving financial improvement.

• Minimum three years management experience in a medical physician office facility
• Three to Five years in medical practice billing, coding and collections
• Advanced  working knowledge of billing operations, including charges, coding, payment, insurance claims and appeals, scheduling, and switchboard
• Current  working knowledge of Fair Collection laws
• Working  knowledge of methods, procedures, regulations and guidelines in patient billing
• Current  knowledge of insurance payer coding and reimbursement guidelines
• Working  knowledge and experience in health information system management, including billing and medical record applications
• Ability  to identify, initiate, implement and manage business practices, policies  and processes
• Proficient  organizational skills, attention to detail and accuracy
• Demonstrated  ability to establish and maintain effective working relationships with  internal and external parties
• Ability  to exercise initiative, problem-solving and decision making

Required: Medical billing certification, such as one of the following:

• Certified Professional Biller (CPB)
• Certified Medical Reimbursement  Specialist (CMRS)
• Certified Professional Coder (CPC)
• Certified Coding Specialist (CCS)
• Certified Revenue Cycle Professional (CRCP) 

Excellent Benefit Package with 11 Paid Holidays!

Come Join the Roswell Park Care Network! https://www.roswellpark.org/carenetwork

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with company match
• Company paid life insurance
• Paid Sick and Vacation time
• Schedule is Monday through Friday - no weekends; day shift

* Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands.