Advanced Dermatology, P.C is seeking a Full Time Medical Appointment Scheduler to join our Call Center team in Commack.
Bilingual a PLUS - Expanded bilingual team awaits the ideal candidate to guide our patients for appointments!
As a call center professional, you play a key role in representing the organization and practices with the overall responsibility of quickly managing patient calls related to scheduling patient appointments and information.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greeting patients professionally on the phone.
- Understanding of the nuances of medial scheduling as it relates to insurance, as well as medical and cosmetic treatments.
- Gathering patient demographics, insurance and reason for visit and insurance verification.
- Direct requests for Rx refills.
- Optimize provider schedules and patient satisfaction with efficient scheduling
Education - High School Diploma or Equivalent
Experience - One (1) year of experience as a qualified Medical Receptionist. Dermatology experience a plus.
Computer skills - Microsoft Office Suite, EMA PM and EMR a plus.
Benefits:
Medical, Dental, Vision & Life Insurance
PTO
Paid Holidays
401K