Job Type
Full-time
Description
- Obtain surgery benefits and collect financial obligations prior to surgery.
- Responsible for accurate and timely charge capture for ambulatory and hospital based services.
- Manage pre-payment plans to include collecting, posting and assigning money.
- Denials follow up on surgery charges. Identify and communicate A/R denial trends to AR Manager.
- Timely follow up and communication of monthly surgery reports.
- Research and resolve Insurance overpayments and patient refunds.
- Answer billing and payment related questions.
Requirements
- Minimum of two years’ experience working in all areas of collections in a physician practice.
- Knowledge of medical terminology, ICD 10 and CPT codes.
- Detail oriented and ability to multi-task in a fast paced environment.
- Strong knowledge of Microsoft Office applications and payer websites.
- Athena experience is preferred.
- Excellent written and oral communication skills as customer service is a major focus at Resurgens!