The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee. 

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business. 

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family. 

JOB PURPOSE:

The Bartender will prepare and serve alcoholic and nonalcoholic beverages to patrons, oversee the stock of liquor and bar supplies, and collect money for drinks served.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Receive orders from patrons or waitstaff.
• Prepare and serve liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered.
• Ensures that fruit and other garnishes are prepared ahead of the opening of the bar.
• Maintain bar spaces and keep them clean and organized.
• Attractively display glasses, liquor, and other bar items so its pleasing for guests to look at.
• Collect payments from guest for drinks prepared and served.
• Ensure that customers are of legal drinking age by checking photo ID’s.
• Utilize proper judgment and discretion, when necessary, refuse service to patrons who are intoxicated or disruptive.

All Other Duties as Assigned 

QUALIFICATION REQUIREMENTS:

• Extensive knowledge of drink preparation and service.
• Exceptional interpersonal, oral, and presentation skills with focus on serving customers.
• Ability to work in fast-paced, changing environment.
• Ability to remain calm when dealing with unruly and argumentative patrons.
• Ability to learn Point of Sales systems and software.

EDUCATION and/or EXPERIENCE REQUIREMENTS:

• Completion of mixology, barkeeping, or other related training required.
• At least one year of related experience preferred.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is: .  

• Frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms.  
• Occasionally required to bend, kneel, crouch, climb stairs, and reach overhead.  
• Ability to complete orders quickly and accurately.
• Must be able to lift at least 15 pounds at a time.
• Must be at least 18 years or older to serve alcoholic drinks.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.