Vantaca’s vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry.

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.

Overview

As a Customer Account Executive, you will work with existing Vantaca clients to increase their efficiencies through purchasing and adopting additional Vantaca products and services. In this Back-to-Base sales role, you will play a crucial role in working with the Customer Success Team to generate leads, self-generating your own leads, driving the sales process, closing new business, and achieving/assisting in the overall Back-to-Base sales team quota. You will be responsible for working laterally with the Vantaca Customer Success Team and larger Financial Services Team to ensure clients are treated with respect and continue to view Vantaca as their partner of choice. If you’re a self-starter, this job is for you!  

Responsibilities 

• Client Engagement: This role is entirely focused on relationship selling. You need to develop and maintain strong relationships with existing clients, understand their pain points, and provide them with opportunities to advance their efficiency through purchasing additional Vantaca products. To do this, you will engage clients virtually, travel for on-site workshops, as well as industry trade shows. 
• Product Knowledge: Stay up-to-date on the latest features and functionalities of AP and AR payments as well as Vantaca IQ products to effectively communicate their value to clients. 
• Sales Strategy: Create and execute a sales strategy to identify opportunities for upselling or cross-selling new products and services to existing clients.? 
• Consultative Selling: Engage in consultative sales conversations to understand client requirements and tailor product recommendations to meet their specific needs.? 
• Pipeline Management: Work with Customer Success Managers to identify and track leads, qualify deals, lead clients through the buying/selling journey, and enter all data correctly into HubSpot to ensure accurate reporting and forecasting.? 
• Sales Presentations: Prepare and deliver compelling sales presentations, product demonstrations, and proposals to clients.? 
• Negotiation and Closing: Lead negotiations, overcome objections, and successfully close deals while ensuring client satisfaction.? 
• Collaboration: Work closely with the Customer Success, Product, Support, and Financial Services Teams to gather client feedback and recommend changes to improve the customer experience. 
• Reporting: Provide regular sales reports and updates to the Sr. Director of Financial Services and other relevant stakeholders.? 

Previous experience in back-to-base sales or business development is highly valued but not required. We’re seeking proactive individuals who take initiative and thrive in dynamic, fast-moving situations. Self-starters need only apply. 

• Bachelor’s degree in Business. 
• Sales or a related field (or equivalent) work experience. 
• Proven inside sales experience in the financial SaaS industry or a similar field is preferred. 
• Excellent communication, negotiation, and interpersonal skills. 
• Strong analytical and problem-solving abilities. 
• Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets. 
• Familiarity with CRM software (e.g., HubSpot) is a plus. 
• Understanding of the community management industry is a bonus. 

 Our Value Prop to Employees

• Our eNPS is +54! (Google it, that is great).
• Benefits: Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.
• Named on Inc 5000 list of America’s Fastest Growing Private Companies (2021, 2022 and 2023).
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
• 2021 Winner of Coastal Entrepreneur Award, Technology Category.
• Active employee-led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
• We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Although we do business around the US, we call North Carolina home. NC was just ranked the #1 state for business in 2022 and 2023 by CNBC and we believe it! The state, and in particular the Wilmington area, is a great place to live and do work. Wilmington, where Vantaca is headquartered, really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants and live entertainment opportunities. If you want to spend some time outdoors, get some sun or go surfing or fishing, you can pick a spot along one of our beautiful beaches. Explore info about where we’re headquartered at www.nccareercoast.com