Want to be a part of the most audacious and * radically EXCELLENT* Paint, Hardware & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important.
We are currently looking for a passionate and dedicated individual to join our team as a Sales Associate and Delivery Driver in our Crown Point location. This position would be 30-40 hours a week. If you are looking for a work environment that encourages personal growth, responsibility and a shared vision for providing incredible customer service, then JC Licht wants you!
Essential Duties and Responsibilities
- Assist all customers in a professional and timely manner upon them entering the retail store.
- Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
- Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
- Assist store managers with outside sales calls when necessary.
- Determine a customer’s needs by asking questions and listening to the customer’s response.
- Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
- Actively participate in all provided training programs offered by the retail store.
- Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
- Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
- Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
- Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
- Adhere to all company policies and procedures outlined in the retail employee handbook.
- Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
- Accurately complete all opening and closing procedures.
- Verifies load against shipping papers.
- Drives van to destination.
- Collects payment for goods delivered and for delivery charges.
- Responsible for proper handling of product to minimize damage to products.
- Responsible for maintaining positive customer relations and involving management to resolve customer issues.
- Maintains van log according to state and federal regulations.
- Maintains telephone or radio contact with supervisor to receive delivery instructions.
- Loads and unloads van.
- Inspects van equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Performs emergency roadside repairs such as changing tires, installing light bulbs, fuses, tire chains, and spark plugs.
- Maintains a neat appearance at all times while on the job.
- Other duties as assigned.
Benefits (available to employees averaging 30 hours a week)
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Accounts & Flexible Spending Accounts
401(k) with Matching
Employee Assistance Program
Voluntary Short Term & Long Term Disability
Voluntary Life insurance, Accident Insurance & Critical Care
Paid Training
Paid Holidays and Time Off
Referral program
Employee discount
Bonus Plans
- High School Diploma or equivalent work experience.
- Must have an MVR (Motor Vehicle Report) within established company guidelines.
- Previous product delivery experience preferred.
- Ability to lift, load, unload and move products weighing up to 75lbs.
- Ability to safely operate job related equipment (i.e. hand truck)
- Good Verbal and written communications
- Good customer service skills.