Account Manager, Personal Insurance
Fully Remote Personal Insurance
Job Type
Full-time
Description

Are you looking for?

  • Time back in your day
  • Flexible schedule including work-from-home options
  • Paid time off
  • Fun working environment 
  • Tuition reimbursement 
  • Growth & development

One thing we’re always asking ourselves is: why do people think the insurance industry is “boring?” Spend one day in an Account Manager’s shoes and you’ll find that they are always up for a challenge and love building relationships with our clients while constantly growing and expanding their insurance know-how. We’re currently looking for a Account Manager, Personal Insurance who will work with producers and carriers to provide exceptional service to our clients.

What’s the work like?

  • Market new and renewal business
  • Assist in the sales process of personal insurance products
  • Enter and maintain underwriting and marketing information in appropriate database
  • Receive, document and process all insureds’, producers’ and insurance companies’ requests for service and submit information to insurance companies in a timely manner
  • Conduct annual coverage surveys and recommend/sell additional coverage and/or increases in limits
  • Review new business, renewals and endorsements to ensure items are received as ordered while following agency procedures
  • Obtain expiration dates for additional policies on all mono-line accounts
  • Maintain accurate and complete client activity information in the agency management systems
  • Incorporate the capabilities of the agency management systems into daily workflow
  • Maintain knowledge of current underwriting and policy provisions, including binding authority, of contracted insurance carriers
  • Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI) and credit information
  • Maintain effective communication with producers to keep them informed of all important activities on respective accounts
  • Service personal lines accounts in a manner to eliminate gaps in coverage to reduce E&O exposures
  • Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunities
  • Maintain regular and consistent attendance
  • Any other special projects and duties as assigned

Okay, so what’s in it for me?

While we expect a lot from our employees at FNIC, we also provide a lot in return.

  • Competitive Pay: We strive to pay our employees a competitive market compensation 
  • Benefits: You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
  • Dress: Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life. 
  • Flexibility: Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
  • Wellness: Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
  • Education: Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals. 
  • Fun working environment: Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few! 


Requirements

What do I need to know?

  • Valid Driver’s License
  • Resident Property and Casualty Agent’s license
  • AAI, CIC, CPCU, and/or CISR designations obtained or commitment to obtain preferred
  • Knowledgeable of all personal lines products and rating procedures
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Proficiency in Microsoft Office products (Word, Excel) and electronic mail system (e.g., Outlook)
  • Proficiency in office equipment such as computer, copier, and phone
  • Proficiency in word processing and typing skills
  • Strong respect for confidentiality
  • Regular and consistent attendance
  • Ability to observe safety and security procedures and use equipment and materials properly
  • Ability to conform with and abide by all workplace policies, work procedures, and instructions
  • Ability to establish and maintain effective working relationships with company employees and external contacts
  • High school diploma or equivalent
  • Three (3) or more years of Personal Lines and/or personal insurance product experience
Salary Description
$23.08/hr - $29.74/hr