Vantaca’s vision is big. We are the leading community management performance software that enables owners and operators, community management teams, and boards and associations to improve business performance. More than just accounting and management software, it is business operating software that helps increase revenue, efficiency, flexibility, and control. A modern cloud architecture with a single-platform design that adapts to 100% of business processes, has proactive reporting, and can integrate with the software and banking partners of choice. Vantaca is focused exclusively on community management and is the trusted and proven technology leader in the community association management industry.

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.

Overview

As the Senior Product Manager for Vantaca’s accounting suite, you will be responsible for the strategy, roadmap, development, and delivery of our accounting features for management company employees. We are looking for someone who is deeply knowledgeable about accounting and eager to explore ways that new technologies can radically improve how community management companies manage their finances. We expect our product managers to be passionate about understanding the needs of our users and turning that empathy into exceptional user experiences. You will work collaboratively with developers, designers, and other key stakeholders to develop a deep understanding of the needs of our users, develop a strategy for near-term and long-term product growth, and then work closely with our engineering team to take the right ideas from concept to final delivery and adoption in the market. 

Personal Characteristics

• Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
• Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
• Accountability Starts with Me: Notices problems and takes personal action to solve them.
• Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.

• Evolve and drive the product vision and strategy for Accounting, ensuring that it aligns with Vantaca’s company goals, market opportunities, and customer needs
• Use quantitative and qualitative methods to identify growth opportunities, customer behavior patterns, and market trends, then translate these insights into a prioritized roadmap and go-to-market strategies
• Regularly evaluate and incorporate new opportunities for product growth, like emerging technologies and strategic partnerships
• Define and track milestones, metrics, and key performance indicators (KPIs) to monitor product performance and adoption; create effective review cycles to carefully consider and apply feedback and outcomes
• Collaborate with the UX team to develop best-in-class user experiences
• Stay consistently curious about our customers and their needs, regularly conducting user interviews, discovery sessions, and other types of research to ensure that the customer’s most pressing needs are represented in everything we build
• Work closely with engineering, design, and QA teams to deliver high-quality product releases on time and within scope, then analyze and iterate the results of those releases
• Ensure product requirements are well-defined, accurate, documented, and communicated to all relevant stakeholders
• Build and maintain a roadmap and sprint backlog at least 2-3 sprints ahead of the scrum team and communicate transparently 
• Collaborate with internal and external stakeholders to ensure alignment on product goals and priorities and regularly provide transparent updates on product roadmaps, development progress, and key metrics to executive leadership and other stakeholders
• Partner with Product Marketing, Sales, and Customer Success to ensure that new features are successfully launched and adopted, including working with Marketing and Sales to define target customer segments, pricing strategies, and positioning to ensure market success, create compelling narratives about product value to inform marketing campaigns and sales collateral, and work with Customer Success to ensure that customer onboarding and support are ready
• Contribute to the entire Product Management team by supporting teammates, identifying opportunities for collective growth, and actively participating in our collaborative, constructive team culture

Skills & Abilities

• Strong business and creative capabilities: You can gather specific customer insights and turn them into product opportunities to increase revenue and provide meaningful value to our customers
• Strong analytical skills: You can work with data to quickly gain insights, build concise reports, and communicate data-informed narratives to a variety of audiences
• Comfort working in a growth-mode company: You should be excited to work in new and fast-changing circumstances as your understanding of the space evolves alongside your team
• Self-starting: You are able to manage multiple, competing tasks, navigate change, and meet deadlines with limited direction
• Excellent attention to detail and strong desire to iterate and improve on processes: You are committed to demonstrating continuous improvement for yourself and your team
• Excellent written and verbal communication: You are comfortable interacting and presenting to all levels of the company, especially key stakeholders and external partners

Qualifications

• Bachelor’s degree in Business, Finance, Computer Science or a related field or equivalent professional experience
• 5+ years of product management experience with accounting products
• Exceptional leadership, communication, and interpersonal abilities
• Lead by example by creating a strong sense of purpose and community and promoting a culture of excellence
• Demonstrated success in driving product growth and market success
• A strategic thinker with a passion for innovation and a track record of delivering exceptional products to the market
• A collaborative leader who can ingest good ideas from wherever they originate and quickly build trust and mutual respect
• Experience in Community Management Software is a plus

Our Value Prop to Employees

• Our eNPS is +62! (Google it, that is great).
• Benefits: Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.
• Named on Inc 5000 list of America’s Fastest Growing Private Companies (2021, 2022 and 2023).
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
• 2021 Winner of Coastal Entrepreneur Award, Technology Category.
• Active employee-led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
• We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.

If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Although we do business around the US, we call North Carolina home. NC was just ranked the #1 state for business in 2022 and 2023 by CNBC and we believe it! The state, and in particular the Wilmington area, is a great place to live and do work. Wilmington, where Vantaca is headquartered, really has something for everyone. Historic Downtown Wilmington runs along the Cape Fear River and offers dozens of shops, restaurants and live entertainment opportunities. If you want to spend some time outdoors, get some sun or go surfing or fishing, you can pick a spot along one of our beautiful beaches. Explore info about where we’re headquartered at www.nccareercoast.com