We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. 

We are seeking a Lead DevOps Engineer who will oversee the design, implementation, and optimization of our DevOps practices across multiple cloud platforms. This role requires extensive experience in AWS and Azure, cloud networking, and cloud security, as well as proficiency with Terraform, Jenkins, Infrastructure as Code (IaC), and Configuration Management. The ideal candidate will also bring experience in Site Reliability Engineering (SRE), version control systems, database management, and the development and maintenance of headless services. You will serve as a team lead to ensure the availability, scalability, and security of our systems while optimizing workflows and automating processes. Collaboration with development, operations, and security teams is essential to drive continuous improvement and innovation. 

Key Responsibilities: 

Leadership and Collaboration: 

• Serve as a lead on the DevOps team, providing technical direction and support. 
• Collaborate with software development, infrastructure, and operations teams to define and implement DevOps best practices. 
• Serve as a subject matter expert for AWS, Azure, and other cloud platforms. 
• Develop strategies for Site Reliability Engineering (SRE) to ensure system availability and performance. 
• Coordinate cross-functionally to align on requirements, deliverables and timelines. 
• Design procedures for system troubleshooting and maintenance. 

Cloud Infrastructure: 

• Design, build, and manage scalable, secure, and resilient infrastructure on a multi-cloud platform, including, but not limited to AWS and Azure 
• Implement and manage Infrastructure as Code (IaC) using tools like Terraform and CloudFormation. 
• Manage cloud networking, including VPCs, subnets, security groups, and load balancers. 
• Ensure cloud security best practices are followed, including identity and access management (IAM), encryption, and monitoring. 
• Develop software to integrate with internal back-end systems 

Automation and CI/CD: 

• Implement continuous integration and delivery (CI/CD) pipelines using tools like Jenkins, ensuring efficient and reliable software deployment. 
• Automate infrastructure provisioning, configuration, and deployment processes to improve efficiency and reduce errors. 
• Develop scripts to automate workflow 

Version Control and Configuration Management: 

• Utilize version control systems like Git to manage code changes and collaborate with development teams. 
• Implement configuration management practices using tools like Ansible, Chef, or Puppet. 

Database and Headless Services: 

• Manage databases and headless services, ensuring high availability and performance. 
• Optimize database scaling, backups, and disaster recovery processes. 

Monitoring and Incident Response: 

• Develop monitoring and alerting systems to proactively identify and resolve infrastructure issues. 
• Lead incident management and post-incident reviews to continuously improve system reliability and response times. 
• Perform root cause analysis of production errors and resolve technical issues 
• Build tools to reduce occurrence of errors and improve customer experience 

• 5+ years of experience in DevOps, cloud engineering, site reliability engineering, infrastructure engineering, and/or software engineering roles. 
• Hands-on experience with AWS and Azure cloud platforms. 
• Proven experience with Infrastructure as Code (IaC) using Terraform or CloudFormation. 
• Proficient in implementing CI/CD pipelines using Jenkins or similar tools. 
• Strong knowledge of cloud security, networking, and identity management in cloud environments. 
• Experience with version control systems like Git and configuration management tools such as Ansible, Chef, or Puppet. 
• Database management and headless services experience. 

Technical Skills: 

• In-depth understanding of cloud networking (VPCs, DNS, load balancing). 
• Expertise in containerization technologies (e.g., Docker, Kubernetes). 
• Infrastructure orchestration (e.g. EKS, Helm, KubeCTL) 
• Strong understanding of database architectures and scaling strategies. 
• Knowledge of scripting languages like Python, Bash, or PowerShell. 

Preferred Qualifications: 

• Experience with multi-cloud environments and hybrid cloud solutions. 
• Cloud certifications such as AWS Certified Solutions Architect or Microsoft Certified Azure Solutions Architect. 

Compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to HALO at the time of the posting and does not include any potential benefits, however, such information will be provided separately when appropriate. The estimated base salary range for this position is between $100,000 - $140,000 USD annually.

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.