Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Software & Data Engineer to join our team in the Philippines.

Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.

Why Peak Support?

If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.

We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.

Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.

Work from Home PLUS

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.

Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.

Join a passionate team of innovators as a Software and Data Engineer. This position is responsible for the delivery, management, and implementation of platforms, applications, and solutions that support our internal teams and clients across a complex, high growth, multi-National environment. Reporting to the Director of Enterprise Applications & Data, the Software and Data Engineer is responsible for the execution of design, development, configuration, testing, documentation and delivery of comprehensive software and data strategies and solutions.

What you'll do:

• Design, develop, and maintain code within data strategy and standards outlined by IT leadership and architect.
• Develop a practical and working knowledge of business processes; interact with IT Leadership and key business partners and execute appropriate solutions that best meet strategic needs.
• Collaborate with business stakeholders and Director of Enterprise Applications and Data to establish data architecture strategy, design, and evolution.
• Provide hands on development of data platforms, including architecture, collection, standards, and best practices to enable scalable, actionable, reliable data and insights.
• Abide by best practices and strategies for platform administration and cloud production systems.
• Communicate effectively and implement documentation, and training for all levels of the organization with technical and non-technical audiences.
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize software and data platform development efficiency.
• Incorporate a culture of efficient platform, integration, and testing methods and functions.

We're looking for someone with: 

• 4+ years experience development in MSSQL including T-SQL, preferably in a cloud environment.
• 3+ years experience with Azure Business Intelligence solutions including Azure Synapse and Data Factory
• 2+ years experience in API integration.
• Hands on experience implementing and managing software and data integrations in an outsourced contact center / BPO environment a plus.
• Experience in consumption-based services including PaaS, SaaS and IaaS.
• Proven experience in data engineering, building a data warehouse, data marts, and data pipelines.
• Deep experience in cloud-first platform enablement with a focus of Azure, as well as API and microservices architectures.
• Excellent organizational skills, analytic capabilities, and attention to detail. 
• Experience with Power Platform and/or Fabric would be a huge bonus.