About Accuserve:
Accuserve is a Managed Repair Experience Company focused on simplifying and humanizing the restoration process for people during critical times. As a network of claims and restoration experts, we’re committed to making repair experiences more efficient, compassionate, and reliable. Our team is made up of innovators, community leaders, and problem-solvers who understand the importance of taking care of people and their property.
Position Summary:
The Accounts Receivable Specialist is responsible for managing and reconciling accounts receivable (AR), ensuring timely payment processing, and supporting customer account inquiries. This role involves handling all accounts receivable functions, such as cash applications, contacting customers with outstanding balances, managing billing inquiries, and coordinating with cross-functional teams to resolve account discrepancies.
Key Responsibilities:
- Accurately process daily cash applications
- Follow up on aged balances, communicating with customers to resolve billing discrepancies
- Collaborate with cross-functional teams to resolve invoice disputes and drive solutions
- Maintain confidentiality with sensitive financial information
- Support internal and external audits as needed
- Perform timely and accurate account reconciliations
- Report AR issues to management and suggest potential solutions
- Ensure compliance with company policies and procedures
- Take on additional responsibilities as assigned
Education:
Associate degree in accounting or related field, or equivalent education and experience required
Experience:
- 2-3 years in accounts receivable; experience with Salesforce and NetSuite is a plus
- High level of proficiency in MS Excel (daily use)
- Strong attention to detail and accuracy
- Strong understanding of AR functions and related accounting transactions
- Ability to handle multiple projects in a fast-paced, team environment
- Effective communicator with excellent interpersonal and customer service skills
- Solid organizational, time management, and analytical skills
Additional Requirements:
- Reliable high speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
- Familiarity with technology, including Microsoft Office Suite and basic computer skills
- Ability to learn new systems quickly
Job ID: INDACSJ