The Role:
We are seeking a Bookkeeping Specialist to join our fast growing Professional Services department. As a crucial member of our dynamic team, your primary role will be to serve as a full charge bookkeeper to our mid market customers, collaborating with the customers to ensure the accuracy and currency of their financial records and exceptional customer experience. If you excel in collaborative problem solving and are passionate about bookkeeping, technology, and customer services, this position is an excellent fit for you.
In this role, you will:
- Manage full cycle of bookkeeping services for multiple customers concurrently, including data entry, reconciliations, payroll and periodic accounting clean-up as necessary
- Deliver an average billable utilization of 70%
- Understand organizational needs and provide valuable feedback, proposing solutions to enhance information clarity
- Maintain a high customer net promoter score (9 or 10) by building positive relationships with the customer, communicating proactively, and providing quality and satisfactory services.
- Adhere to established processes to ensure robust financial controls are in place
- Identify areas for process improvement, actively participating in collaborative knowledge-sharing with teammates
Compensation: $20-$22/hr
We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you’ve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team of practitioners driven by creativity, curiosity, and a goal to change the world. If you feel like you meet most of the following, we encourage you to apply.
- Minimum of 1-2 years of experience in full charge bookkeeping
- A college degree in accounting, finance or business
- Knowledge of accounting principles
- Experience with Aplos or other accounting software is a bonus
- Proficient in computer skills, with strong command of Microsoft Excel
- Ability to establish and maintain strong customer relationships
- Excellent written and verbal communication skills
- Ability to work efficiently with strict deadlines
- Familiarity with non-profit/church bookkeeping practices
- Proven experience working in a team oriented environment
- Strong attention to details