TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.

We are seeking a Commercial Supervisor to join our team in De Pere, WI. In this role, you will supervise the day-to-day operations of assigned team members ensuring all tasks assigned to your team are completed in a timely manner and meet organizational quality standards.

Why TAK?

• Full Time
• Paid Weekly
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities! 

The Role

• Supervise the day-to-day operations of assigned team members
• Keep safety as your #1 priority for each of your team members: adhering to company safety standards and all federal, state and local laws
• Champion exceeding client and company performance metrics for your assigned team
• Be your team’s “expert” and “go to” resource spending 80%+ time in the field
• Ensure all tasks assigned to your team are completed in a timely manner and meet organizational quality standards
• Oversee initial team member training and provide ongoing feedback and development
• Review 10%+ team member work monthly and provide feedback and/or coaching
• Complete team member safety observations monthly
• Complete employee performance management functions; disciplinary actions, performance reviews and ongoing development
• Maintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc.
• Ensure that resources (i.e. Company vehicle, company, and client equipment, meters, PDA’s, etc) are secured and maintained in proper working order
• Strive to provide the best customer experience every day

Requirements 

• 3+ years broadband or telecommunications experience a required, prior leadership experience a plus
• Ability to travel daily, open to a variety of schedules and accessible as the point of escalation
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback; positive and negative when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains, managing equipment and tools
• Valid driver’s license
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Equal Employment Opportunity (EEO) Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.