Patient Education Coordinator
Job Type
Full-time
Description
Updegraff Laser Vision, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.


Primarily responsible for all patient communication for surgery. The successful candidate must be a person with an optimistic outlook on life and have excellent interpersonal skills. *Overtime may be required. Some travel may be needed.



Job Responsibilities:

  • Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries.
  • Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care.
  • Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness.
  • Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans.
  • Educate patients on insurance, including deductibles and out of pocket costs.
  • Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information.
  • Organize patient charts, systematically, and update all pertinent information for surgical procedures.


Benefits:


As a team member at Updegraff Laser Vision, you'll enjoy:

  • Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
  • Matching 401(k)
  • Employee Discount
  • Wellness Program
  • Paid Vacation & Holidays
  • Uniform Allowance
  • Training/Advancement opportunities
Requirements
  • High School Diploma or equivalent.
  • Valid and active Driver’s License.
  • Previous ophthalmic experience is required.